A Car Service Calls Statistics
🇺🇸 ford crown 2020 [Other] Defect age: 12
The contact owns a 2008 Ford Crown Victoria. The contact stated that while driving at 70 mph, the steering wheel independently turned 180 degrees. The contact regained control of the vehicle, and pulled over and parked the vehicle. The contact inspected the vehicle and became aware of a loosened steering shaft bushing. The vehicle was towed to the residence. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 166,000.
🇺🇸 ford crown 2015 [Other] Defect age: 7
Tl-the contact owns a 2008 Ford Crown Victoria. The contact stated that NHTSA campaign number: 14v704000 (steering) was performed, however. The repair did not correct the failure. The contact heard a loud popping noise while driving. The vehicle was taken to an independent mechanic who discovered that the steering wheel lower shaft separated. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 41,567. Djr.
🇺🇸 ford crown 2013 [Other] Defect age: 5
Vehicle suddenly jerked to the left causing it to flip over and damaging two utility poles and bringing down power lines.
🇺🇸 ford crown 2013 [Other] Defect age: 5
The contact owns 2008 Ford Crown Victoria. The contact stated that while driving approximately 30 mph, there was a loss of steering control. The contact then unexpectedly crashed into another vehicle. The driver and front seat passenger sustained injuries to the neck, back and body. A police report was filed. The vehicle was towed to an independent auto center for investigation. Three weeks after the crash, the contact received notification of NHTSA campaign id number: 13v385000 (steering). The manufacturer was notified of the problem. The approximate failure mileage was 180,000.
🇺🇸 ford crown 2012 [Other] Defect age: 4
Inspection found dislocated bushing.
🇺🇸 ford crown 2012 [Other] Defect age: 4
The contact owns a 2008 Ford Crown Victoria. The contact stated that the steering knuckle and the engine compartment were fractured. The vehicle was taken to the dealer who stated that the plastic of the steering knuckle was defective and offered to replace the plastic with a rubber band. The vehicle was repaired. The manufacturer was notified of the failure and offered no assistance. The failure was 98,000 and the current mileage was 106. 000.
🇺🇸 ford crown 2011 [Other] Defect age: 3
Unmarked police Crown Victoria sedan traveling in left lane of 4-lane, grass median-separated highway with posted speed limit 55 mph. Police officer driver deceased in crash. Witnesses report: after entering highway, vehicle accelerated to high rate of speed; in vicinity police median turnaround, police strobe lights went on; vehicle started wobbling and moving gradually to left in straight path. Event data recorder indicated brakes applied and vehicle slowed before colliding with concrete bridge underpass abutment. Small grass fire extinguished around front-end of vehicle. Cursory vehicle examination on 09/15/11 reports: airbag deployed, seat belt locked up due to impact, unable to check brake pedal, unable to check front brakes, and bad steering (no further details on condition steering parts).
🇺🇸 ford crown 2014 [Other] Defect age: 6
Tl-the contact owns a 2008 Ford Crown Victoria. The contact stated the the vehicle was exhibiting the same failures as listed in recall NHTSA campaign number: 13v385000 (steering). The contact stated that the upper and lower bearings separated causing the power steering to fail. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 117,000. Mc.
🇺🇸 ford crown 2012 [Other] Defect age: 4
Tl- the contact owns a 2008 Ford Crown Victoria. The contact stated that while driving 5 mph, the power steering assist failed. The contact stated that he attempted to turn the vehicle but instead, heard a loud noise as the wheel began to move independently. The vehicle was towed to a repair shop for inspection where they stated that the steering column had become disassembled. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 96,000. The VIN was unavailable. Kmj.
🇺🇸 ford crown 2017 [Other] Defect age: 9
I have a 2008 Ford Crown Victoria (p71) police interceptor. I am having a knocking noise when I turn the steering wheel left to right. The noise is accompanied by a wandering steering wheel when the vehicle goes over bumps. Also the steering wheel sometimes becomes hard to turn then rapidly becomes loose like something is binding up, then finally breaking free throughout the turn. This happens when taking low speed wide turns. After inspecting the steering components I noticed my excessive play where tje intermittent steering shaft attatches to the rack n pinion. I think my upper shaft may have been replaced before since it is not nearly as corroded as the lower intermittent shaft. I can rotate the whole shaft about a quarter turn in either direction while the car parked and at the end of each turn the knock resonates near the lower intermediate steering shaft knuckle to where it connects into tje pinion gear of the rack n pinion. Now, I inspected all steering and suspension components and they are all in good shape. . . . No play anywhere 8n the system besides the "recalled" steering shaft! I have two kids and if I get into an accident and they get hurt because a "recalled" part didnt get replaced by Ford when it should have(for free) I will never forgive the company responsible. Honoring a free replacement for an obviously poorly engineered and defective factory part seems to be tje rigjt thing to do. . . . . So where is my recall and why doesnt it show up when I search my cars VIN no??? this needs to be fixed before someone gets seriously injured or even dies. I dont make a lot of money and this needs to be fixed for free lile it was on all the other vehicles. It drives lile new besides the scary knock and wandering steering. It's just ridiculous not to recall this part!.