A Car Service Calls Statistics
🇺🇸 ford escape 2021 [Other] Defect age: 8
While driving, indicators said low coolant. Checked the level and it was fine. Error keeps showing until suddenly my vehicle stopped while in motion and lost all motor power. Dash illuminated with �engine overheating� and would not accelerate. Pulled over immediately, removed the key from ignition and checked under the hood. Coolant level was fine. Took to auto body shop, they said codes were showing for low coolant/overheating but they did a pressure test and found coolant leaking inside cylinder, which coincides with the huge engine recall and class action lawsuit. Ford will not assist me with this although they acknowledge it is a problem but �my VIN isn't on the list�. Engine repeating to stall while driving and lose power going from 30mph down to 5 suddenly and without warning in middle of intersection. This is my only vehicle, I'm disabled and Ford CO won't help nor will any dealer.
🇺🇸 ford escape 2021 [Other] Defect age: 8
Engine light came on. Loss of coolant with no visible signs of leaking. Engine shut down after starting the car.
🇺🇸 ford escape 2021 [Other] Defect age: 8
Unknown - engine coolant leaking. Took ownership of car 08/25/2020. October 2020 low coolant indicator came on. Added coolant to resevoir. April 10, 2021 low coolant indicator came on again. Added coolant to resevoir. April 26,2021 low coolant indicator came on again. Added coolant to resevoir. Coolant loss is becoming more frequent. Can't see where the leak is. Found article on recall of engine coolant leak on 2013 Ford Escape. How do I find out if recall applies to my car?.
🇺🇸 ford escape 2021 [Other] Defect age: 8
Driving back home late at night on a busy freeway a mom and 2 kids by them self my car "overheat pull over safely warning came on" so I started to get over light then the went off weird so I turned the heater on it was working I still proceeded to pull off then cold air started blowing I got off pulled into gas station car died. Let it cool down popped hood no coolant after it was cool I added coolant it just poured out on to ground. Checked around checked for loose or missing hoses it looked fine, I saw behind engine you could see were oil had b leaked cause there was oil back there and coolant on top of the oil. Now car won't start had to get it towed. I believe it's a blown head gasket I always check my fluids and I know it should of been fine I checked it 3 days before that night. Now I have no car no warranties just bought it 5 months ago.
🇺🇸 ford escape 2021 [Other] Defect age: 8
Engine is losing coolant, but no leak is visible. Engine is also losing oil but no oil is visible. This vehicle was built in 6/12 which should mean it's in the recall for this exact problem but it's not for some reason.
🇺🇸 ford escape 2021 [Other] Defect age: 8
There is an ongoing leak in the coolant system. Being reported on the last date of coolant addition. This is an issue that is part of a recall on this make, model and year of the vehicle, but the NHTSA system indicates that my vehicle either is not a part of the recall or has been fixed. As stated in the recall, this is a safety issue.
🇺🇸 ford escape 2021 [Other] Defect age: 8
I own a 2013 Ford Escape se with the 1. 6 engine. Driving the vehicle over the last 2 or 3 months the engine coolant seems to be disappearing rather fast. We can take it to the mechanic and he can top off all the fluids, about a week later the add coolant light comes back on and says to stop car immediately due to engine overheat. We get it pulled over and the coolant is just under the min. Line. The car barely has 120,000 miles on it and we are the first and only owners. Ford told us they will not fix it until the recall is issued by the national highway transportation safety administration. This is a $3,000 + job that is not just an easy fix. This car is a fire hazard due to the freeze plugs in the engine now breaking loose and coolant leaking into the cylinders. So when this does fully fail and either catch fire or stall in traffic and kills my wife who do I sue? I have anther question that I am hoping to get answered also. If another person is having the same problem why is their car getting fixed but my VIN is getting skipped in all the recalls. My mechanic is able to see the freeze plug recall on other 2013 models of my car my but my certain VIN number is not able to be taken to the dealership and be fixed.
🇺🇸 ford escape 2021 [Other] Defect age: 8
The contact owns a 2013 Ford Escape. The contact stated that while reversing out of her driveway, the high temperature and low engine coolant service warning lights illuminated. There was no visual leaks present. The contact purchased coolant to place in the vehicle. The vehicle was not diagnosed nor repaired. North central Ford (1819 n central expy, richardson, TX 75080, (972) 584-1338) was contacted and confirmed that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 61,800.
🇺🇸 ford escape 2020 [Other] Defect age: 7
Tl-the contact owns a 2013 Ford Escape. While, driving at low speeds the vehicle stalled when the accelerator pedal was depressed however, the vehicle restarted after several attempts and drove as designed. The check engine warning light was illuminated. The vehicle was taken to stevens Ford Lincoln 717 bridgeport Ave, milford, CT 06460 (203) 783-5900 where diagnosed that the coolant valve needed to be replaced,the vehicle was repaired the manufacturer was contacted who referred contact to NHTSA. The contact stated that the failure was similar to NHTSA campaign number 12v551000 engine and engine cooling. The failure mileage was 81,000. Ap.
🇺🇸 ford escape 2019 [Other] Defect age: 6
Tl-the contact owns a 2013 Ford Escape. The contact stated that while driving the panel indicated that the vehicle was overheating. The vehicle was pulled over and the contact saw smoke coming from under the hood. The contact opened the hood and saw flames coming from the engine. The whole front end of the vehicle was engulfed in flames before the fire department could arrive to put out the fire. A police report was filed but the contact was unsure if a fire report was filed as well. There were no injuries and the vehicle was totaled by the contact's insurance company. The dealer mathews Nissan 185 TN-76, clarksville, TN 37043 (866) 617-4808 and they said to contact the Ford dealer in clarkesville since the vehicle was a Ford. The Ford dealer jenkins & wynne Ford, Honda, & Lincoln 2655 trenton rd, clarksville, TN 37040 (931) 542-4886 instructed the contact to call the manufacturer. The manufacturer stated that the contact would receive a written response. Two weeks later they called the contact and requested the insurance company file a report with them about the recalls that were on vehicle when it caught fire. There were a total of 5 NHTSA recalls on the vehicle at the time it caught fire. The one recall that may be related to the vehicle catching fire was NHTSA recall number 13v-584000 (fuel system, gasoline). The failure mileage was 115,000. Tf.