Driving to work (I'm a registered nurse), the car (on the highway) just started to slow down. It was a blessing that I was coming up on a rest stop. By the time I was able to get over to the exit lane, the steering wheel froze and the brakes stopped working. Pressing as hard as I possibly could, I was able to pull to the side when smoke started coming from under the hood. There was no warning at all that there was trouble with the engine prior to this happening. That same week, my mechanic had 3 other Lexus with blown engines and no pre-warning.
My 2008 Lexus dash is melting, its very very sticky. Not fair I take care of my car.
Mp3, radio and cd player do not work. No sound or txt on screen. The lights flash nonstop. Cd will not eject. All the fuses have been checked and are good. I just turned the car on one day and it was not working.
Bought my car in 2008, since 2012 my dashboards is very sticking because is melting, by that time my guarantee was active because I paid extra to extend it. For the first time in 2012 I call the office of Lexus to inform the problem, my customer service representative told me to bring the car in to check the problem and to make the appointment to leave the car, I thought that it was included on the guarantee, and he told ne no, he told ne that maybe the Lexus would help me to lower the price, but that I had to pay, and I said no thank you I don't have the money. After that the dashboard got worst, and I call back on April 2013 to talk to my customer service representative, and he was transferred to another department, at that point I told the representative the problem, and it got worst to the point that is very difficult to drive when is sunny, he told me that my guarantee it was expired and that I had to pay to fix it. But I don't think is fair that after I paid $40,000. 00 for my car I have to paid to fix it, when it should be a recall for the Lexus with this problem.
The dashboard of the vehicle has deteriorated causing an extreme shiny surface all over. This can be seen at even given time of inspection. A recall was released to do this issue but when the Lexus newport news, va dealership was contacted, the response was this vehicle was not included. During this time the vehicle was already in the need of the dashbpard being replaced due to the reasons stated in the recall letter. The vehicle was later taken to the same dealership whom denied the recall action, for a different service. The representative that was spoken with for the recall was present and seen the condition of the dashboad. The representative then stated that there was a recall for this issue. I reminded them of the call and the rep replied, if we would have known it was this bad, then we would have added your vehicle to the list for repair. I was told since the original recall date had expired for that repair issue that they were not going to honor the repair, even after acknowledging the damage and agreeing that it should have been included. The representative proceeded to suggest me to pay them as the dealer for a dashboard replacement. I asked to speak with another asociate which in turn advised the same information. The suggested service and charge, was declined. This dashboard has caused a mirror like glare in the windshield. It obtructs the view of objects while driving. Eye apparrel has been applied along with, seat position adjustments, and a towel placed to cover the dashboard while operating the vehicle. This is unsafe and as time goes on this issue continues to get worse. I have not had an auto insurance representative inspect the issue. I was unaware that this maybe an option.
Dear sir/madam, our Lexus Es350 2008 has front panel melting and cracking. The melting plastic could emit hazardous fumes with health risk to driver and passengers. This melting panel looks awful, it dramatically decreases value of the car. We found this zlz program online below. But unfortunately it expired. We never received the zlz notice even though Lexus had our contact info (this is based on the fact that they sent us numerous letters on the air bag recalls. ) https://static. Nhtsa. Gov/odi/tsbs/2018/mc-10145764-9999. Pdf we called Lexus, they admit it was due to defective material but unwilling to do anything for us. Apparently they treat recalls very seriously but try to do minimum for this defective plastic panel issue. . Read more...
My vehicle dashboard is melting and I have tried to contact the dealer and they have told me that the recall has been expired on my vehicles and for me it is becoming a safety issue because whenever sun reflects on the dashboard and because its melting it makes a glare on my windshield and it effects on my visibility while driving the car.
Backing up into my driveway making turn to straighten car out and all of sudden the car just speed up in reverse. Causing crash into side of my house. After that I tried to back car into driveway but due to damage was unable to. I pulled car over to street parking. When I pulled car onto street there were no problems. Right after incident I checked to see if gas pedal was stuck I dont believe it was. I was startled and in shock. Reported incident to my insurance company.
This is the second time in two years the battery has died on this car. The first time was August 2014, just one month past the car one year mark. The second, that is why I am writing this complaint, is almost one year to the day of the last battery failure. While the first may be written off as a bad battery, I do not believe in coincidences and feel there is an electrical problem with this car. I have seen other complaints on-line so I think there is something more to this problem than just bad batteries.
The automatic door locks have stopped working. I have had to replace 3 out of the 4 door lock actuators in the car. When they go out I am unable to use the door lock sensors and have to manually lock my doors. It also affects my ability to use the key fob remote to lock and unlock my door. I replaced 2 in 2018 and 1 in 2021.