Which component or system experienced a failure or malfunction, and is it available for inspection upon request? the pre-collagen system and emergency braking system failed. These components are available for inspection upon request at the dealership where the car has been undergoing manufacturer inspection since June 8th, 2023. How was safety compromised for you or others? while driving on the highway, the vehicle experienced unintended braking, causing it to swerve and spin across three lanes before crashing into the median, putting both my safety and the safety of others at risk. Has the issue been verified or confirmed by a dealer or an independent service center? the vehicle has been at the dealership for manufacturer inspection for 8 weeks, but there has been no response regarding the inspection results, thus the issue has not been confirmed yet. Has the vehicle or component undergone inspection by the manufacturer, police, insurance representatives, or other parties? yes, the manufacturer has conducted an inspection of the vehicle. Were there any warning signs, messages, or symptoms of the problem before the failure, and when did they first manifest? no, there were no prior warning lamps, messages, or indications of any malfunction in the system before the accident. The issue first occurred at the time of the accident.
The contact owns a 2019 Lexus Es 350. The contact stated that on three occasions while reversing into a parking space the brakes engaged the automatic braking system without warning. While driving 55 mph while applying the brake pedal the vehicle vibrated and made an abnormal bumping noise. The vehicle was taken to the local dealer where diagnosed the rotors needed to be shaved down and resurfaced. The vehicle was not repaired. The contact was provided a loaner vehicle. The manufacturer was not notified. The failure mileage was approximately 2,000. The contact stated the failure was due to the automatic braking system.
Tl- the contact owns a 2019 Lexus Es. The contact stated that pulling into a parking spot when they attempted to press the brake pedal to stop the vehicle the brake pedal floored causing the vehicle to coast forward into the side of the building. Once, the contact stated that the vehicle continued to coast forward despite pumping the brakes. The contact placed the vehicle in reverse to get the vehicle from out the side of the building. Once in reverse and off the side of the building, the contact quickly shift the vehicle's gear into the park position and turned it off. The airbags did not deploy. The contact received bruises on their chest area, however, no medical attention was needed. The passengers were not injured. A police report was filed. The vehicle was towed and brought to the dealer (caliber collision located at 6634 indiana Ave, riverside, CA 92506 phone number 951-683-6734) who diagnosed that parking brake assist failed and the front end was severly damaged and that both needed to be replaced. The vehicle had not been repaired. The contact stated they were made aware the failure related to NHTSA campaign number 19v544000 (electronic stability control, service brakes) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and opened case number 1909270613. The approximate failure mileage was 3,636. Gl.
I was attempting to stop at an intersection. I pressed the brake pedal and an error message came up on the info screen and the car failed to stop. I ended up crashing into the rear of the vehicle in front of me.
I was parking my car on a commercial complex. I am pressing on the brake as the car slows down. When I further pressed on the brake, the car instead of taking a complete stop, accelerated. It hit the building in front of me. When trying to back up, it accelerated again in reverse. I pressed the brake really hard then it stopped.
2013 Lexus Es300h driving on [xxx] , I felt the brake didn't work during the street. It's hard to push the brake, and I almost hit the car in front. Omg, I was very scared. I saw an abs brake light, and I tried to turn into a parking lot and find the nearest pepboys in birmingham, alabama to inspect the system. I was informed of a problem with the brake booster assembly. I’m sorry I can’t afford to pay the labor, service and parts at this time. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
driving out of my garage usually slowly and when i put my foot on the gas while in reverse to pull out the car just flew out into the street. the immediately tried to brake and couldn't work. when i hit a truck in the street behind me the car finally stopped. i had no control. this never happened before, a first time and a very frightening experience. the car is at the lexus authorized body shop waiting for the lexus inspector to go over the car. i would be afraid to drive this car in the future thinking this could happen again anytime. i'm the original owner and felt this is the best car i ever owned until now. *tr
s10 appropriate handling-letter from regarding safety complaints regarding the 2004 lexus es 330 *tgw the consumer stated the left upper strut mount bolt was loose, the wiring system was defective in which the hood carpet, oxygen sensor wires and radiator hose caught on fire, but managed to go out by itself. the dealer concluded that no conclusive cause to the under hood fire was found. also the brakes were defective. the consumer had difficulty stopping when a vehicle in front of him slowed down to stop. the battery had to be replaced because the vehicle would not start. (the consumer wrote in on behalf of her father owns the vehicle) *jb
abs brake failure code c1391 brakes failed to function during emergency stop while in motion dry city street, lucky there was no accident. cost of repair $ 5000.00 by lexus dealer. this is an ongoing issue with both lexus and toyota vehicles. also cruise control function does not work after this happened as the abs system is now disabled. ``````````````````
i have called and contacted lexus many times regarding the problem with my lexus car. i have followed up and done all the required feedback needed in order for lexus to assist me. i feel that customers do not really matter because of the length of time lexus is taking to ensure the safety of the people who drive the vehicles when there may be a serious matter. the car manual states one thing and lexus does not even abide by the car alerts and does not appear to care if the customer is safe or not. i have taken my car to 3 different car maintenance shops regarding the tire pressure light and i have replaced many sensors and the light continue not to go off. the brakes in my car totally went out and caused an accident. . i have been told also what about the air bag. why did lexus not contact me to take my car in for air bag replacement because it did not deploy in the accident. this is a lexus vehicle and i do not understand why lexus cannot give an explanation of what is wrong. i wonder if lexus is waiting on another tragedy to happen before intervening. god protect me everyday but lexus has a big responsibility and because of the name should step up to the plate.i still have not been contacted by lexus to resolve the problem with my tire pressure light. i received a letter from carlos garcia with toyoto which in the letter he had statement that did not exist and i called lexus and someone stated they did not give toyoto that information. in the letter from toyoto, only the airbag was addressed which my whole case has nothing to do with the air bags. i called mr. garcia and he stated that he had accidently mistaken me with the wrong person and that he will call me the next day to clear the matter up.