A Car Service Calls Statistics

us lexus es 2005 lexus es 2005 2012 [Light] Defect age: 7

The headlight assembly degrades thereby causing the lights to appear extremely dim when driving at night.

us lexus es 2011 lexus es 2011 2020 [Light] Defect age: 9

Tl-the contact owns a 2011 Lexus Es350. The contact stated that while her son was driving at 70 mph. Without warning an abnormal noise appeared from the right passenger wheel. With in seconds the vehicle lost control, the contact son depressed the brake padel which failed to engaged, causing the contact to crashed into a ditch flipping over the vehicle causing, the contact son to hit the windshield. The contact broken hip server face laceration. No air bag deployed. Medical attention was contacted. The contact son was taken to the hospital where he received assistance was injuries. The contact stayed at the hospital for 5 days. A police report was made. Integon insurnace company was contacted and towed the vehicle to a lot where it was deemed a total loss. No dealer was contacted. The manufacturer was made aware of the failure as a claim was filed. However no further assistance was taken. The failure mileage was approximately 89,000. Ck.

us lexus es 2011 lexus es 2011 2015 [Light] Defect age: 4

Takata recall I purchased this vehicle two years ago as of December 2017. I have as of yet had this airbag replaced. When I call the dealer; tom williams Lexus they do not return phone calls. I need to know when and if they will replace this airbag.

us lexus es 2011 lexus es 2011 2016 [Light] Defect age: 5

Takata recall. I received a recall notice eleven months ago. May 2016. I was told the replacement would take place in late December 2016 or by January 2017. It is now April 21, 2017 and as of this day nothing. Toyota has had ample time to resolve this issue. My vehicle is in zone a recall. We have inquired through Lexus every 60 days, as to staus of repair/recall and each time have been told there is no information or remedy available as yet. One year is ample time to find a solution to this problem. What is my recourse at this point?.

us lexus es 2011 lexus es 2011 2024 [Light] Defect age: 13

The contact owns a 2011 Lexus Es 350. The contact stated that while driving at 40 mph, another vehicle crossed over into oncoming traffic, resulting in a head-on collision with the contact's vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact insurance provider. A police report was filed, and injuries were reported. The contact's wife was transported to an area hospital by emt and treated for injuries to her right shoulder, left hip, left femur, and left foot, requiring surgery on her shoulder, hip, and femur. The contact also stated that it was required that a stint be placed in his wife's heart. All in all, the injuries sustained resulted in over $1 million in medical treatment. The manufacturer was not notified of the failure. The failure mileage was unknown.

us lexus es 2011 lexus es 2011 2023 [Light] Defect age: 12

The contact owns a 2011 Lexus Es350. The contact stated that the passenger’s side air bag warning light was flashing constantly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the occupant classification sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the occupant classification sensor needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 23v865000 (air bags). The failure mileage was approximately 65,000.

us lexus es 2011 lexus es 2011 2017 [Light] Defect age: 6

Takata recall; I have major concern relevant to not only the pass/side air bag, but to the driver side air bag also. I request both sides be replaced, unless you can provide data that will confirm there is no issue with drivers side air bag. Dealer/sewell advised my work would be done in sept 17. They have yet to set up an appt for my repairs. Pls help. Thanks.

us lexus es 2005 lexus es 2005 2013 [Light] Defect age: 8

While driving in heavy traffic and traveling at a low speed, the car lurched forward and hit the car that was 6 feet in front of me. The sound of the engine was that of a spontaneous acceleration just like the incident we had on April 30, 2013. There was little or no damage to the car in front of me but the Lexus sustained over $10,000. Worth of damage and has subsequently been considered a total loss. The incident on April 30 consisted of our crawling forward into a parking spot, suddenly the car spontaneously accelerated, went over the cement parking barrier and hit a car approximately 5 feet away. Lexus looked at the black box after the 4/30 accident and determined that the car was safe to drive.

us lexus es xz1 lexus es 2002 2007 [Light] Defect age: 5 Mileage: 25000

my 2002 es 300 has headlight sensors which make it go up and down depending on what angle the car is parked/moving at. so going downhill, it should dip down to avoid oncoming traffic from glare and going uphill, it should make the light go farther. somehow the sensor (or something else) got faulty. lexus dealership made me drive at least 5000 miles (i used to live in fargo, nd and the nearest dealership with 225+ miles one way) before they could acknowledge that there was something wrong with the lights. i had to make a video at night (as they denied test driving at night) to show them my safety concerns about the headlights. the distance i could see was very small and it got dangerous at night time, unless i turned my high beam on. lexus acknowledged the problem, kept my car for one month, drove it for approximately 3000 miles. engineers from chicago and la came (i was told) and the answer was: we could not find what exactly is causing this, but there is some magnetic field around the wire to the sensor which disrupts the functioning of the sensor. we have put the shielded wire around the wire and it should not happen again. i had not been driving this car much since then at night time due to safety concerns, till i moved to albuquerque. the terrain here is hilly and i don't see the lights to dip down or go farther while going downhill and uphill respectively. while making turns around canyons and cliffs , going uphill, it becomes dangerous as you can' see more than 30-40 feet (or less) on a freeway which is not a safe braking distance at 65-70 miles/hr and if you turn the high beam on it's not safe for the oncoming traffic. i urge that nhtsa investigate this issue and i am willing to provide my car for driving up to 300-400 miles. even though i have put aug 22nd 2003 as the incident date, that is my purchase date from my uncle (the original owner) and it happens . everytime i drive. thanks for your time in this matter. *tr

us lexus es 2005 lexus es 2005 2006 [Light] Defect age: 1 Mileage: 50000

i own a 2005 lexus rx 330 with approximately 27,000 miles on it.--my right rear break light does not work consistently. lindsay lexus, alexandria, va, was told of the problem, checked it out and said there was nothing wrong with it. subsequently, i have been pulled over by a police officer at night, as well as being told by folks who followed me at night, that the light was not operational. i again, told lindsay lexus what was occurring and was told that unless it did not work when i brought it in, there was nothing they could do. however, they offered that i could purchase a new bulb for $300.00. additionally, they said if it was not working when i brought it in that i would not have to pay. i contacted the lexus headquarters in ca, and they offered no solution as well. i would speculate that i will be pulled over again by an officer, as the first officer told me it was a safety issue and to have it repaired. it seems to me that since it occasionally works, it might be an electrical problem. i do not understand why lindsay lexus does not have the technology to locate the problem. the have placed the onus on the customer. *nm