A Car Service Calls Statistics
🇺🇸 ford excursion 2018 [Engine] Defect age: 13
Tl the contact owns a 2005 Ford Excursion. The contact inquired about a recall and was informed there were none. While driving 65 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic. The contact called a local dealer (chapman Ford, 9371 roosevelt blvd, philadelphia, PA 19114) and was advised to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was 192,000.
🇺🇸 ford excursion 2017 [Engine] Defect age: 12
The contact owns a 2005 Ford Excursion. While driving at an unknown speed, the vehicle stalled, shut off, and the check engine warning indicator illuminated. The vehicle was towed to the contact's residence. The dealer was contacted (buss Ford, in mchenry, IL) who stated that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not diagnosed. The failure mileage was approximately 120,000.
🇺🇸 ford excursion 2015 [Engine] Defect age: 10
The contact owns a 2005 Ford Excursion. The contact stated that the vehicle stalled without warning. After several attempts, the vehicle was able to restart, but the failure recurred. The vehicle was not included in NHTSA campaign number: 05v270000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000. . . . . Updated 07/22/15.
🇺🇸 ford excursion 2013 [Engine] Defect age: 8
The contact owns a 2005 Ford Excursion. The contact was driving 5 mph when the vehicle stalled without warning. The vehicle was taken to the dealer for inspection but the dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 125,165.
🇺🇸 ford excursion 2008 [Engine] Defect age: 3
Spark plug blown out of head of vehicle, brought to dealer and was told it was not covered by warranty because the plug had loosened ,these plugs were factory installed therefore it should be considered defective workmanship and should be covered under warranty. This problem is a common occurrence with Ford motors as I have been made aware. I have also reviewed many articles relating to this several of which are quite disturbing mainly the fact that there have been instances of spark plugs ejecting and rupturing the fuel line which sits directly above the spark plug causing a fire and engulfing the vehicles in flames. Being as I have a large family we have a Ford Excursion and we have children strapped in car seats I am quite concerned that this is even a remote possibility and I feel that this should be a grave concern for your organization as well. Bottom line is Ford has an engineering problem with these motors and needs to be held accountable and correct them.
🇺🇸 ford excursion 2014 [Engine] Defect age: 9
Tl-the contact owns a 2005 Ford Excursion. The contact stated while driving approximately 10 mph, the check engine warning light illuminated and the spark plugs detached from the cylinder head. The vehicle was taken to a independent mechanic. The helicore was installed and the spark plugs was replaced. The failure recurred but on a different cylinder. The vehicle was repaired, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage 140,000. Mf.
🇺🇸 ford excursion 2010 [Engine] Defect age: 5
2005 6. 0 l diesel Excursion engine light illuminated. Took vehicle to private garage who determined that fuel injection control module is bad. This is a recall (#05v27) on many similar vehicles, but not mine. I feel the recall should be expanded to the oxford plant vehicles.
🇺🇸 ford excursion 2012 [Engine] Defect age: 7
Tl- the contact owns a 2005 Ford Excursion. The contact stated that she took her vehicle to the dealer for an oil change and was informed that the egr cooler would need to be replaced. The manufacturer was contacted but offered no assistance. The vehicle had not been repaired. The failure and current mileages were 106,000. Kmj.
🇺🇸 ford excursion 2007 [Engine] Defect age: 2
While towing a camper, the engine overheated about 4 hours into the trip. The truck and trailer had to be towed home. The truck was brought to Ford and it was determined that the head gaskets blew out. The dealer said this was common with the 6. 0 diesel engines. He stated that it was caused by the head bolts stretching. He repaired it, but, told me I would be back again unless I purchased arp racing head bolts($600). I researched it online and found he was correct. I provided the bolts and Ford did the repair under warranty. In 2008, the egr cooler/oil cooler ruptured and had to be replaced (under warranty). In 2009, the ficm module malfunctioned. Since the truck was now out of warranty, Ford wanted $700 for the part, plus labor. In 2010, the egr cooler/oil cooler ruptured again. Since the truck was out of warranty, I was told it would be $4000 to repair. I researched online again and found the whole egr design was flawed. I purchased an aftermarket designed cooler and, since then, have had no more problems.
🇺🇸 ford excursion 2010 [Engine] Defect age: 5
The contact owns a 2005 Ford Excursion. The contact stated that the exhaust regulator was failing. This failure would cause a heavy white smoke to emit from the tail pipe and if the vehicle was driven for long periods of time, the head gasket would overheat and allow water and gasoline into the engine. The dealer inspected the vehicle and stated that the failure was a known problem on the vehicle. The vehicle was not repaired. The failure and current mileage was 163,000.