A Car Service Calls Statistics

us chevrolet equinox 1 chevrolet equinox 2012 2021 [Suspension] Defect age: 9

I own a 2012 chevy Equinox 2. 4 eco-tech all wheel drive I purchased it three years ago and a little over 90,000 miles on it asked the dealer if it was part of the class action oil consumption lawsuit. They said they knew nothing about it shortly after I purchased vehicle I noticed I was having to add to 4 quarts of oil every two months I saw oil puddles under my car and not sure where it was coming from. I have driven less than 10,000 miles in three years and have had my serpentine belt snap off due to excessive oil leakage , I have added myself to the class action lawsuit but I’ve heard nothing. I am still adding at least 3 quarts of oil a month and I don’t even drive 400 miles a month. I believe this is putting my life in jeopardy and passengers in my car. There is never been a check oil light come on yet. I have checked my oil and it has been almost completely bone dry. .

us chevrolet equinox 1 chevrolet equinox 2011 2022 [Suspension] Defect age: 11

My brakes went to the floor going 55 then they got really hard to press almost wrecked had to get towed! then after that the suspension felt really loose.

us chevrolet equinox 1 chevrolet equinox 2012 2024 [Suspension] Defect age: 12

This vehicle is using insurmountable amount of engine oil. Since I purchased the vehicle in 2024 I've had the oil changed once and twice the engine oil was down 3-4 quarts and when I started it,the engine was rattling because of oil disappearing. I purchased this nice looking car for. $5000. ,so it's not junk to me it must be fixed. I think gm should be responsible for this problem.

us chevrolet equinox 1 chevrolet equinox 2010 2010 [Suspension]

While my vehicle is moving/driving I hear a loud clunking noise from the bottom of the car. . I think it's the front or rear suspension leaf spring area.

us chevrolet equinox 1 chevrolet equinox 2011 2018 [Suspension] Defect age: 7

Tl- the contact owns a 2011 Chevrolet Equinox. The contact stated that while driving at various speeds a loud clunking noise was present when turning in either direction and when pressing the brakes to stop the front end of the vehicle would experience severe shaking and vibration. The vehicle was taken to lone star Chevrolet located at 18900 northwest pwy, jersey village. , TX who diagnosed that the ball joints and control arm was faulty and needed to be replaced. The vehicle was repaired and the failures were remedied. The manufacturer was not notified of the failures. The contact was concern that while driving the vehicle would loose control and crash. The failure mileage was 65,000. Jft.

us chevrolet equinox 1 chevrolet equinox 2010 2023 [Suspension] Defect age: 13

I took the chevy Equinox to the chevy dealership to have the oil changed. The house technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a multi-point vehicle inspection. This is their findings: #1-1010: inspections inspect/check inspect due to customer request inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is visual and at this time. Unit looks unsafe and unstable to drive due to rear under vehicle rust. L would recommend to park the unit and get alternative transportation and replacing the vehicle due to rust. Customer has been advised of our findings. I called gm and reported the problem. They couldn't do a buyback on the Equinox. I filed a complaint with bbb auto-line, they closed the case said the vehicle was to old. Gm said the Equinox came from up north, and since I live in arkansas the climate change made the vehicles frame rust rapidly due to the moisture. The emergency brake cable, and control arm is rusted into. The vehicle went from excellent condition to unsafe to drive in one day. Their was no visibility of rust in december2022.

us chevrolet equinox 1 chevrolet equinox 2013 2016 [Suspension] Defect age: 3

The contact owns a 2013 Chevrolet Equinox. The contact received a recall notification for NHTSA campaign number: 16v582000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

us chevrolet equinox 1 chevrolet equinox 2013 2022 [Suspension] Defect age: 9

Since I have had this vehicle and made car payment one, I thought this was the best vehicle for me. Then shortly there after came the recalls/problems (catalytic converter, electrical system inside the vehicle, and last but not least, the engine. I have to make sure I take the vehicle in 1000-1500 miles early than normal because of the oil is low and the vehicle. The vehicle starts to vibrate/shake in the steering wheel and making noise that I know that it is time for the oil change. This vehicle has been not at all what I thought it was. I have spoken to someone at gm, which was supposed to get back to me. Please call for more information. 816-349-2674 tabitha wesley. Really would like to resolve this. If this vehicle is not safe for my 3-year-old granddaughter that I have in the vehicle or myself that I have put my trust and money in. I would love to give you my vehicle and you can drive your love ones and yourself to doctor and other places you need to go.

us chevrolet equinox 1 chevrolet equinox 2011 2021 [Suspension] Defect age: 10

First time: March 21 - NJ turnpike. Car "stabilitrak icon" and service stabilitrak" msg & "tire pressure monitor" light, then "brake icon" and "abs icon" with "service power steering" msg, then "service all wheel drive system" msg - all while the icons are on - car lost all power. Car died in the middle of the NJ turnpike at almost exit 18e/w. Had vehicle towed, took first to firestone a day later, the found a code they said needed the chevy computers (p069e, u0073, d1231) - took to chevy a week later (bellavia chevy, rutherford, NJ), dealer said they found no codes - could be the battery. We cleaned the ports, changed the battery. Had new tires installed at firestone on 4/9. 4/9 picked up the car, this time driving from northern NJ to brooklyn and the exact same issue happened again, only this time, in the middle of the verrizano bridge in staten island. All the same lights / symptoms as above, lost all power. Managed to get off at the 92nd street exit and into a parking space - towed to parents house in brooklyn, made appt w/ chevy dealer for Monday 4/12 (bay ridge Chevrolet of brooklyn). Vehicle is now with them, awaiting diagnostic - this is clearly a safety issue and for the first dealer to not be able to diagnose / get a code and the issue happened again. I'm now over 500. 00 in diagnostics fees that did not fix anything. Both times were highway driving, weather conditions we good both days.

us chevrolet equinox 1 chevrolet equinox 2010 2020 [Suspension] Defect age: 10

I had my Equinox repaired under the recall for oil consumption, yet it is still burning oil. The heat and ac are not working properly, to get heat I have to turn the dial back and forth and maybe it will work most of the time I have to drive about a half a mile for it to blow heat. The ac is just not working at all. The info panel in the center of the dash will go out and come back on later. While driving, the car will just slow down like I'm not pressing the accelerator at all. The transmission seems to get stuck in a gear causing the rpms to rise and stay until I take my foot off of the accelerator. The car makes a clicking sound when turning. It shakes at 60 mph. Also I have replaced headlights 2 times in the last year.