A Car Service Calls Statistics

us ford escape 1 ford escape 2012 2016 [Equipment] Defect age: 4

I own a 2012 Ford escape and have had it in the shop over ten times. I have brought it in for transmission issues and check engine lights coming on. Multiple times they have gave me an oil change and cleaned the solenoids. My transmission still sputters and once again my check engine light has come back on. One time I lost complete power and was almost killed in an intersection. If anyone wants to take my car for testing they can. I don't know what to do anymore and am scared that someone is going to get killed. Ford needs to be held responsible for fixing this issue. I have heard from multiple sites that this is a huge issue. The engine has been described to me like a helicopter and when it shifts like I am a nascar driver.

us ford escape 1 ford escape 2012 2014 [Equipment] Defect age: 2

Rear drivers side window, exploded when I closed the hatch. The vehicle was parked in the garage and I had unloaded what was in the vehicle and then closed the hatch and heard a loud pop and then shards of glass flew everywhere. Luckily I was not hurt but did have marks on my chest area from the flying glass.

us ford escape 1 ford escape 2002 2019 [Equipment] Defect age: 17

Rusted subframe- while getting an oil change I was told that the subframe was so rusted that the vehicle could not be placed on a lift. The mechanic said it was the worst he had ever seen and the car was unsafe to drive.

us ford escape 1 ford escape 2007 2008 [Equipment] Defect age: 1

2007 Ford Escape Hybrid. Attorney writes on behalf of consumers regarding blue ox bx2609 base plate installation. The lawyer stated his clients experienced two dangerous failures of the base plate. What made the situation extremely dangerous is that it was almost impossible for a user of the product to inspect to inspect the product for any signs of damage prior to using the base plate to tow a vehicle. Once the base plate as installed, it was usually hidden by the bumper and front facade of the vehicle. On July 25, 2088 while driving, the base plate failed which caused the tow vehicle to swing violently back and forth across lanes of traffic. The metal bracket on the bas plate attaching it to the to vehicle (Ford escape) was ripped from the metal beam part of the base plate spanning the front of the vehicle. The failure occurred at the joint between the bracket and base plate beam. In total there was about $10,000 worth of damage to both the motor home and the tow vehicle. Another base plate was sent to the consumer and installed on the vehicle. On July 25, 2012, while driving and using the allegedly redesigned blue ox base plate, the consumer discovered the tow vehicle has become disconnected and found that once again the base plate failed. The base plate beam was ripped from the metal bracket attachment points in exactly the same way in which the previous base plate had failed.

us ford escape 1 ford escape 2002 2020 [Equipment] Defect age: 18

When I drive, there is a loud almost like grinding noise. It started making that noise, four days after I bought it. As soon as I heard the noise, I immediately pulled off the road, called and had a flatbed come pick my vehicle up too take it back home. Iv replaced the front driver side cv axle. I took it on a short ride. It still makes that news. I've been trying too find any information I can, see if can figure out what's going on. I'm having no luck.

us ford escape 1 ford escape 2002 2005 [Equipment] Defect age: 3 Mileage: 250000

i have a 2002 ford escape, manual transmission with 66,000 miles on it. coming home from a weekend trip the clutch stuck and would have to be pulled up with your foot when having to slow down in traffic. we were able to pull off the road and call for assistance and towing to a garage where we were told that the master cylinder had went out.the mechanic said that this was very unusual for it to happen to a car this new. have there been any other complaints similar in nature to this?

us ford escape 1 ford escape 2002 2005 [Equipment] Defect age: 3 Mileage: 150000

trans has had to be repaired replaced rebuilt over 14 times in less than 100,000 miles and less than 2 years. the overdrive light starts blinking and the car jerks when the car shifts up or down, except the time i could only go in reverse and had to let the car roll into a parking lot off of a busy street. *jb

us ford escape 2005 ford escape 2005 2014 [Equipment] Defect age: 9 Mileage: 50000

tl* the contact owns a 2005 ford escape. the contact stated that the air conditioning unit only blew out hot air. the vehicle was taken to the dealer where it was diagnosed that the air conditioning compressor was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was approximately 30,000. the vin was not provided.

us ford escape 1 ford escape 2012 2014 [Equipment] Defect age: 2 Mileage: 25000

4/29/15 this escape was purchased 8/17/12 delivered with 35 miles, presently at 17532 was scheduled a week in advance, and to be serviced on 4/06/15, verbal/written consent to repairs. the mileage was 17532 at the time of delivery to inver grove ford, an authorized ford motor co. dealership. please note, the vehicle has only been serviced at authorized ford dealership's, and current in service records. rear view camera, (works intermittently) with black squiggly lines when vehicle is in reverse. still under warranty. the moon roof has leaked and 3 attempted repairs were made within months of original purchase. the leak caused stains to the interior roof. the moonroof has never seeded properly and is under warranty. the electrical driver cockpit is unstable and works with periodic shortages. a ford authorized/ford part, remote starter installed, interior roof cover does not fix properly, was damaged with at time of the ford part being installed at a ford dealership. they tore the front hood, replaced it with a non fitting roof interior cover. *tr

us ford escape 1 ford escape 2008 2013 [Equipment] Defect age: 5 Mileage: 25000

this problem started about 2013 my car ignition was not starting the car i have to press in then turn so that my car can start this was getting so aggravating so i took it to a shop and they switched out the ignition switch and that did not last long. i am now dealing with this issue again and it is expensive. i am so tired of my car not starting when i turn the key. i had to get my car towed because of it and i sometimes get stuck after shopping or at work and i have to keep turning the key until it start. i believe this has something to do with the recall i had last year on my car i hope that ford look into this issue i believe it is something going on deeper than the switch and ford need to fix it. i need help with this issue. *tr