A Car Service Calls Statistics

us ford escape 2004 ford escape 2004 2004 [Light]

The contact owns a 2004 Ford Escape. The contact stated that while attempting to start the vehicle, the rpms increased. In addition, the contact stated that the head lamps and interior lighting dimmed intermittently and there was a noise coming from the steering wheel. Upon further inspection, the contact noticed that the steering fluid was leaking. The vehicle was not diagnosed or repaired. The vehicle was previously repaired under NHTSA campaign number: 14v165000 (structure). The manufacturer was not notified of the failures. The failure mileage was 12,000.

us ford escape 1 ford escape 2001 2002 [Light] Defect age: 1

While traveling on the highway the headlight will come on and off intermittently. The dealership is aware of the problem. The low beam fails intermittently and is unpredictable.

us ford escape 1 ford escape 2015 2016 [Light] Defect age: 1

I recently sent this to Ford - I am not a Ford owner but I've been behind behind several Escape's and a smaller model hatchback. Both had their headlights on but their tail lights were not. I see this as a huge safety issue and while I understand the driver can select another setting - they don't know that! and someone is going to get into a terrible accident. Send a recall to your owners! Ford's response - my name is julie, I am from Ford`s customer relationship center (crc). I have reviewed your email regarding the tail lamps functionality on Ford vehicles. From time to time new vehicle options/features are added, deleted or modified. Decisions to make these changes take into account factors such as market trends, customer demands, engineering advances and dealership input. We have documented your comments which will be forwarded to the appropriate department for review and consideration. Moreover, Ford motor company and the national highway traffic and safety administration (NHTSA) work together to proactively identify areas of concern through investigation of consumer and dealer feedback. During an investigation Ford CO-operates fully with NHTSA. Due to our rigorous safety standards and constant testing, not all issues result in recall or customer satisfaction programs. Thank you for contacting Ford motor company. Sincerely, julie customer relationship center Ford motor company I've tried to notify the drivers but flashing my headlights at them only makes them think that I want to get around them and their is no way to talk to them on the freeway. At the very least please make Ford notify their drivers of the correct setting for their cars. Thanks for listening. P. S. I actually don't know the car year, but since I've not noticed this before I believe it to be new models.

us ford escape 1 ford escape 2016 2016 [Light]

After driving 3200 mile. We noticed water drops from 1/8 to3/16 of an inch in the driver side rear tail lights. . In the morning I took the auto to Ford dealership where I purchased it. They took pictures of the fine water droplets and sent the pictures and other info to main Ford offices. I was called back a few hours later. Notified that this was normal and water will go out the lens's valve. When I said I would bring it back daily if needed to solve problem. I was told not to do so unless a different picture could be taken because it took all of 3 hours of his time to review and decide what to do, which was nothing.

us ford escape 1 ford escape 2015 2022 [Light] Defect age: 7

The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle, the front passenger’s side headlight and rear passenger’s side taillight malfunctioned and failed to illuminate as needed. The vehicle was taken to the local mechanic who discovered the headlight and taillight assemblies had been damaged due to overheating and melting of the assemblies and both needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 81,840.

us ford escape 1 ford escape 2015 2018 [Light] Defect age: 3

Driving along and the dashboard went off and on. Windows won't go up or down. No lights. Everything was flashing. Car only has 22,000 miles on it. It is also always kept in the garage. Electrical system problems. It's an sel and 6 cylinders. I was on a city street and just drove it straight to bill knight Ford. They gave me no car and I'm single so it's my only means of transportation. I am also a retired teacher and it is difficult to buy a car. I expect more out of a fairly new car.

us ford escape 1 ford escape 2015 2020 [Light] Defect age: 5

My 2015 Ford Escape is melting my rear brake light bulb socket harness and the brake light lense housings.

us ford escape 1 ford escape 2011 2020 [Light] Defect age: 9

All off these events I am describing happened all while driving and still occur while in park. All of these also slowly progressed into one big issue over a month and a half period. It started off as my headlights were dimming and flickering, then it progressed to my dash lights doing the same, flickering and dimming on and off. Then it started affecting my ac and heat, it would get locked to stay on and I would have it turned off but if my gauges were in a certain position sometimes it would just turn on by itself. Then my battery light would turn on and off, and then my power steering was making like a click sound and it would go in and out. One time my locks were going on and off by themselves as well. I replaced the battery thinking it was dying, that didn't help. I took it to get the battery and alternator tested and it was giving a 100%. I'm at a loss and do not know what else to do as the power steering is an issue.

us ford escape 1 ford escape 2012 2017 [Light] Defect age: 5

While braking there is a vibration and engine stalls. The dealer claims they can not replicate and wants me to reschedule to bring it n again a week later. This happens every I stop or slow down in a right turn. I get the vibration and engine stalls. I have takes else where to check if there is something stuck in the brake but nothing found they do replicate problem but don't know what it is. I can not drive until this is fixed as it is a safety issue if the vehicle stalls. Dealer is no help maybe manufacture or someone else this has happened too can assist.

us ford escape 1 ford escape 2012 2019 [Light] Defect age: 7

Brake warning lights on no abs.