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A Car Service Calls Statistics

us ford escape 1 ford escape 2003 2022 [Suspension] Defect age: 19

Driver had uneasy feeling with stability of vehicle as if it was swaying. He got it looked at and was told he probably needed lower control arm and links to take care of the problem. After ordering parts, the vehicle, while driving to work, a loud popping sound was heard and then the vehicle dropped down and had to be towed home (thank god this didn't happen on the expressway). I then looked up any recalls on this vehicle and low and behold there was a recall on this year, make and model car but not on this VIN number (Ford's number for this recall is 14s02. Recall date 2014-04-02 recall no. 14v165000). This vehicle suddenly and dangerously broke down from this same problem, and has the same issue that was recalled by Ford on this make, model and year described in their recall (14s02) but the VIN number seems to say otherwise when I looked it up. This needs to be investgated before this happens to someone while driving in snow or rainy condtions or while driving on the expressway. Please investigate!.

us ford escape 1 ford escape 2001 2018 [Suspension] Defect age: 17

Tl- the contact owns a 2001 Ford Escape. The contact stated the vehicle made an abnormal noise and the steering column did not allow for movement of the wheels. Upon inspection, the contact saw the control arms and the sub frame experienced severe corrosion. The dealer was not contacted. The manufacturer was notified of the failure however the contact was referred to NHTSA. The failure mileage was 120,000. Kh.

us ford escape 1 ford escape 2017 2018 [Suspension] Defect age: 1

Complete right front suspension fell off the vehicle, wheel and all . . And caused a minor collision traveling at appx 15 mph. Tow truck had to retrieve complete suspension and wheel. No brakes because brake line severed.

us ford escape 1 ford escape 2017 2020 [Suspension] Defect age: 3

Front suspension had to be replaced paint peeling off body computer recalls car moving.

us ford escape 1 ford escape 2001 2020 [Suspension] Defect age: 19

While my car was in the shop last year, noticed last that the frame on my 2001 Ford Escape has rusted, in some places completely through and metal has completely flaked off. Will be expensive to fix according to mechanic, and that car is not really safe unless fixed. I know Escape frames have been included in recalls, but my car was not. Do I have any remedy?.

us ford escape 1 ford escape 2009 2023 [Suspension] Defect age: 14

Power steering completely out of my car, making turning in any direction difficult. Causing safety concerns as it has already caused exterior cosmetic damage while turning into the driveway and not being able to turn in as quickly as I was needing to get out of the traffic cause me to scrape approx. 12- 16inch onto my driver's /left sidebumper/fender. I have also felt loss of power, or a struggle to accelerate. Conditions are worsening as time goes by. As if my transmission is slipping. Power steering assist light has turned on. It may have also resulted in poor alignment causing even more damage to tires and suspension. I took to the local Ford dealership to check, as there are 100,000 recalls for the exact issues on vehicles with the same year make and model as mine, according to my VIN number, my vehicle was not included in these recalls. I was forced to pay nearly 100. 00 out of pocket for these test to be ran. The test shows many faults including confirmation of power steering assist at fault and failing torque. Not only has this cause a domino effect of concerns with my vehicles safety, it has caused many outburst of emotional distress as it is hard for me to continue to drive my vehicle.

us ford escape 1 ford escape 2008 2011 [Suspension] Defect age: 3

The contact owns a 2008 Ford Escape Hybrid. The contact stated that the vehicle was taken for routine service when she was advised that the rear axle failed. As a result, the rear tires were unable to turn properly. The contact was advised that if she continued to drive the vehicle in its condition that the rear tires and axle would seize. The parts needed for repairs were not readily available and the vehicle was not repaired. The manufacturer was not contacted. The failure and current mileages were approximately 30,000.

us ford escape 1 ford escape 2007 2021 [Suspension] Defect age: 14

Front tires bald and worn out in a circular pattern in less then about 4000 miles tires were brand new then purchased another set of 2 new front tires and again tires were bald and in some area they had a circular pattern after 2000 miles.

us ford escape 1 ford escape 2007 2020 [Suspension] Defect age: 13

Tl the contact owns a 2007 Ford Escape. The contact stated while his wife was driving at a low speed, the vehicle independently pulled to the passenger's side. The contact's wife pulled over and turned the vehicle off. The driver was unable to restart the vehicle. The vehicle was towed to the residence. The contact inspected the vehicle and became aware that the control arm was detached from the subframe. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.

us ford escape 1 ford escape 2007 2024 [Suspension] Defect age: 17

Rear frame rails rotting thru from the inside out, causing potential suspension issues.