A Car Service Calls Statistics

us ford explorer 5 ford explorer 2018 2019 [Brake] Defect age: 1

Starting whit a noise problem on engine we bring the vehicle to service department them said was not a problem 2 months later we are here on service department for steering wheel problem, brake noise, to much problems. We buy a new car to avoid this problems and issues wasting our time. And money.

us ford explorer 5 ford explorer 2018 2018 [Brake]

Tl-the contact owned a 2018 Ford Explorer. The contact stated that while stopped an intersection at a traffic light, the contact was informed by a passing motorist that the vehicle was on fire. The contact was able to exit the vehicle safely before the vehicle became engulfed in flames. The fire department was notified and was able to extinguish the fire. A fire report was not filed. The contact stated that state farm auto insurance completed a fire assessment and the contact was informed the fire started due a failure with the brake lines on the vehicle. Hines park Ford inc located at 56558 pontiac trail, new hudson, mi 48165, (888) 482-7660, was contacted and notified of the failure. The manufacturer was contacted and notified of the issue. The approximate failure mileage was 982. The vehicle was destroyed. Ah.

us ford explorer 4 ford explorer 2006 2019 [Brake] Defect age: 13

I have now had 2 problems with this dealership, and personally I believe everyone deserves second chances, the first vehicle the seller sold me had major issues with gas tank had a hole in it and exposed wires right next to it so that truck was a ticking time bomb, now I have a 2006 Ford Explorer with more issues but again the seller makes its seem like a pretty reliable car and lies about the issues, covers up the stories and thank god my buddy is a mechanic and I take everything I buy to him, when I first received the car, (as many people not many people know anything as soon as they hear a weird noise) I took it to him and he rides with me and notices some major issues, I took it for a drive and the back suspension was going out (got that replaced) then the transmission slipping , like not only was lied to but now having to pay 2000$ just to keep the car running, not suitable for me nor anyone, I feel bad for whoever this seller also lies to. And I am fully aware that someone could get their license revoked for stuff like this, if anyone with clear eyes can see this seller screws people over. I texted the guy about returning the vehicle and just to get my money back but yet again no answer.

us ford explorer u152 ford explorer 2002 2019 [Brake] Defect age: 17

In the morning or whenever damp my front brakes lock up when driving, then stopping. .

us ford explorer u152 ford explorer 2001 2009 [Brake] Defect age: 8

Front brake rotors warp and brakes are bad within 13,000 miles. Problem has recurred several times. Apparently the brakes for the heavier Ford sport trac model are from the lighter Ford ranger and undersized. Brakes failing on this short interval could lead to drivers on the road with totally inadequate braking capacity.

us ford explorer u152 ford explorer 2001 2015 [Brake] Defect age: 14

Ever since I got the truck about 4 months ago I have been having a problem with the rear breaks locking up. It happens after the vehicle has been sitting up for a few hours and it's raining or there's a good but of moisture in the air. When you first get in the truck the rear breaks will lock up on you only going forward for some reason. If you apply very little pressure it does it. After about 10 times locking it up it drives fine as long as its not parked for a while. On a good hot summer day with no moister or rain it does do it at all. A few weeks ago I backed out my drive way it was raining and it did it. So I decided to pull back into my driveway and take my fiance's car to town. When I was pulling up it locked up when I trying to stop and slid into the corner of my home. No major damage was done just cracked the front bumper. I have taking it to 3 local macnics. None know how to fix. They looked at the breaks, rotors and hubs. All was fine. One macanic told me this was the 3 time he has seen this on the same exact kind of truck. I do like the truck. But I'm terrified to drive it. I thought about selling it, but now I'm in a situation where if someone gets hurt in it I would feel horrible. I sure hope someone on here can help me out with this problem.

us ford explorer u152 ford explorer 2001 2004 [Brake] Defect age: 3 Mileage: 50000

2001 ford explorer sport - intermittent locking of the brakes which causes the vehicle to pull hard to the left, creating an uncontrollable vehicle. this intermittent locking can occur at any speed including highway speeds, which is obviously very dangerous. vehicle can not be sold as it is unsafe to drive, ford motor company does not know how to fix the vehicle. september 2004 - 30,173 miles. customer states vehicle pulls to the left when braking. technician couldn't duplicate problem. october 2004 - 30,400 miles. customer states vehicle is pulling hard to left when braking at times. technician comments "found vehicle pulling to left and felt pop in pedal and veh started braking straight, checked brakes found right inner brake pad stuck tried to replace brake hardware. replaced pads to get hardware kit installed hardware kit and new pads again drove the vehicle vehicle found vehicle stops straight." november 1, 2004 - customer stated that vehicle pull hard to the left when braking at times service completed brake service - caliper asy - brake - less pad - fluid brake - hub asy - wheel november 8, 2004 - 31,311 miles. - customer stated brakes pull to the left and lock up! new parts and items worked on: anti-lock braking system control and module, pin point test, anti lock module - replace, solenoid valve block / hcu - replace 5/9/2007 - 6/8/07, miles 62,013 - ford had the vehicle for one month, listed below are the items that were repaired for the same hard pulling to the left intermittently. - replaced front and rear rotors - replaced both front ball joints, aligned front end 6/14 - 6/20/07, miles 62,326. - vehicle taken home by technician to duplicate problem - inspected front caliper pistons - bled front brakes for any air - inspected front wheel bearing for looseness/ binding *we have a letter from ford stating that they can not fix the problem and that the vehicle is not safe for driving. *tr

us ford explorer u152 ford explorer 2002 2004 [Brake] Defect age: 2 Mileage: 250000

abs sensor replaced. *ak

us ford explorer u152 ford explorer 2003 2004 [Brake] Defect age: 1 Mileage: 250000

abs light has been activated twice. i have taken my vehicle to the dealership. the dealership has replaced both rear abs sensors on the vehicle. *nm

us ford explorer 2000 ford explorer 2000 2005 [Brake] Defect age: 5 Mileage: 75000

the consumer stated the cruise control became stuck. *jb consumer was driving on the freeway and set the cruise control at 75 mph. however, the vehicle kept accelerating although consumer had applied the brakes and the emergency brakes. vehicle would not slow down. had to circle the gas station 3 times before the vehicle would stop. significant damage was done to the braking system. the consumer was injured. the mechanic told the consumer that the brakes caught fire but the fire went out soon after. *nm