A Car Service Calls Statistics

us honda cr-v 3 honda cr-v 2011 2016 [Engine] Defect age: 5 Mileage: 125000

our 2011 honda cr-v is part of the extended warranty issue with honda vehicles for excessive oil consumption. we have our car serviced regularly at a local honda dealership and go by the oil life monitor when it reaches approximately 15-20%. we had the car serviced in december, 2015. on a relatively short trip in early april, 2016 we noticed something odd about the car. took the car into the regular place when we returned to find out it was completely out of oil. we had oil changed again in august, 2016 -- again completely out of oil. we took the car numerous times to honda for protocol testing of oil usage at measured mile markers. was told repeatedly that the car was not within protocol limits for fixing, even though it completely went through the oil twice in a span of eight months. the car was serviced again on october 17, 2016 and we have put in 2.3 quarts of oil since then. in the protocol testing starting august 10 to october 17, the car used 2.07 quarts of oil. we are getting very close to the 125,000 extended warranty level and it is so frustrating to know there is a problem, but honda will not stand behind its product. we also have a 2004 honda cr-v that we have never had to put a drop of oil in -- just regular service to it. we don't know who else to talk to about this, and have been completely dissatisfied with the answers from the local honda. we were loyal honda customers -- now we aren't.

us honda cr-v 4 honda cr-v 2015 2016 [Engine] Defect age: 1 Mileage: 50000

tl* the contact owns a 2015 honda cr-v. everytime the vehicle was started, the contact smelled an odor of burning rubber inside the vehicle. the contact stated that the odor made her ill, which required medical attention. the vehicle was taken to showcase honda located in phoenix, az, but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 30,000. updated 10/31/17*lj the consumer stated upon having a recall repair completed the dealer applied a "dressing on interior of car". the consumer requested only for the engine and exterior recall to be completed. due to the odor the consumer went into anaphylactic shock. *js

us honda cr-v 2 honda cr-v 2004 2019 [Other] Defect age: 15 Mileage: 175000

is there a recall on the ac compressor?

us honda cr-v 2 honda cr-v 2002 2016 [Other] Defect age: 14

Last night around 8pm my husband and I were leaving a clients house in leesport. We were going south on rt 183. We were driving appoximatly 20 mph. With no warning at all, a big deer jumped and slammed into the drivers side. Hitting the front side of the vehicle. We pulled off of the road immediately. The fluid from radiator was leaking out.

us honda cr-v 2 honda cr-v 2002 2014 [Other] Defect age: 12

I am 2nd owner of this 2002 Honda crv-ex made in great britain for our left hand drive (right side of road) american market. Current mileage is approximately 149,500. Recent 4 wheel alignment to correct front tire wear and return to manufacturer specifications has resulted in violent pull/torque steer to right upon acceleration. Driving at cruising speed requires steering car to left to control constant pull to right. This is not a road crown issue. I see from my own internet searches that this is a very common issue for numerous years of this vehicle, but I have not yet found any complaints on file here. Many consumer stories found elsewhere document that a Honda dealer won't even consider assisting this problem if the vehicle is out of warranty (like mine. . . ). Even so, many other stories have the dealer saying that there is nothing that can be done if the alignment meets the vehicle's published alignment specifications. I am trying to get a copy of a Honda TSB that might address this problem, but access to Honda manufacturer websites is blocked on accessing TSB's and even this usgov service appears to require paying for such critical information. I will keep looking and hope that there is a definitive correction to this dangerous vehicle behavior and I hope NHTSA will take Honda to task on this issue for many crv owners. I suggest nhsta do its own google search for this problem as a starting point. Thanx!!.

us honda cr-v 2 honda cr-v 2002 2020 [Other] Defect age: 18

Tl- the contact owns a 2002 Honda Cr-v. The contact stated that while driving at approximately 35 mph, a grayish-white smoke began to emit from underneath the engine without warning. As the vehicle began to smoke, the contact lost complete power steering also without warning. With excessive force, the contact was able to drive the vehicle into an independent mechanic as the contact heard a loud booming sound emit from the vehicle. The independent mechanic discovered that the serpentine belt had snapped in half which the mechanic linked to his defective air conditioner compressor. The contact initially emailed Honda customer service about the defect and a representative called him back to inform him that a letter in regards to the failure would be sent to him. The contact had yet to receive the letter. The vehicle had been repaired. The failure mileage was approximately 116,137. Jo.

us honda cr-v 2 honda cr-v 2002 2015 [Other] Defect age: 13

When I turned ignition to start engine, the car suddenly started to rev erratically with rpm ranging up to 5k+. My foot was on the floor not on brake or gas pedal. Cruise control was off. Floor mat was far from gas pedall. The car was on park plus hand brake was on. My wife and I both were dumbfounded for couple of secs then I finally turned off the ignition. Waited a couple of seconds and car restarted fine. Incident did not recur. Car was in garage.

us honda cr-v 2 honda cr-v 2002 2004 [Other] Defect age: 2

While driving away from a riverside campsite, tried to straddle some ruts on the access road. Vehicle slipped into the ruts and bottomed out slightly, but I was still able to drive out and did not get stuck. The bracket directly behind the gas tank on the undercarriage, which holds fuel system related components, was almost ripped off by this minor contact. It is the lowest part of the undercarriage and very vulnerable to damage without any sort of protection. 2 of 3 mounts were ripped loose, and the assembly was bent back to rub on the rear axle and hang down even lower. This problem was reported by other vr-v drivers who had to navigate deep snow and sand. Sensitive fuel system parts should not be vulnerable to damage in this way! vehicle is out of warranty. I will have a custom made skid plate and mounting bracket installed if Honda doesn't offer to fix for free with a new, safer design.

us honda cr-v 2 honda cr-v 2002 2003 [Other] Defect age: 1

Engine light keeps coming on & then car will drive rough. I have taken it in 3 times already for same problem, they told me to make sure gas cap is on tight and not to over/under fill with gas I have been doing as told and the problem is still present for the 4th time. Car was purchased on August 2002.

us honda cr-v 2 honda cr-v 2002 2007 [Other] Defect age: 5

Clear day, cool temperature, proper inflation, no load, speed 70 mph, I -24 east bound. Tread separated from white side wall on right rear tire. Tires purchased 4 months before failure.