A Car Service Calls Statistics

us lexus gx 2004 lexus gx 2004 2010 [Safety] Defect age: 6 Mileage: 100000

tl* the contact owns a 2004 lexus gx470. the contact was driving 30 mph when he crashed into another vehicle. the air bags did not deploy. the contact sustained injuries to the right shoulder, head and back. a passenger sustained a broken nose and broken cheek bone. the dealer was not contacted. the vehicle was destroyed. a police report was available. the contact did not inform the manufacturer of the failure. the vin was not available. the current and failure mileage was approximately 89,000.

us lexus gx 2011 lexus gx 2011 2016 [Safety] Defect age: 5

takata recall. i am filing a complaint that lexus has failed to remedy this defect within a reasonable time. being unable to utilize the front passenger seat has been extremely inconvenient for me and my family. i have contacted my local lexus dealership numerous times only for them inform me that the do not have the parts. its's been nearly 6 months now since i was made aware of the recall.

us lexus gx 2010 lexus gx 2010 2016 [Safety] Defect age: 6

takata recall... more than one(1) year since recall and no remedy please address these issue no one can sit in the front passenger of our " family suv" because of this

us lexus gx 2004 lexus gx 2004 2017 [Safety] Defect age: 13

curtain shield airbag control module. recall # 16v-065. lexus is not repairing this in a timely fashion. it has been approx. six months since we first received notice of this recall.

us lexus gx 2011 lexus gx 2011 2017 [Safety] Defect age: 6

takata recall it has been over a year, and still "incomplete" without solution.

us lexus gx 2012 lexus gx 2012 2017 [Safety] Defect age: 5

takata recall. unacceptable wait time for remedy (replacement.) in our present home state of florida, another(!!) floridian has died -- this time, a 34yr old woman, 07.28.2017. during the mandatory hurricane evacuation, our family was forced to use our front passenger seat. thank g-d nothing happened, but this corrective period is gone on too long. we have been waiting months for resolution -- and all we are told is that the necessary part is unavailable and to wait longer -- and in the interim place our family in a potentially deadly situation. what is it going to take to get the replacement air bag?! does someone's teenage child have to die during a mandatory evacuation in order for resolution to happen?! i am tired of being patient. please, someone explain the lack of apparent urgency. how many more people need to die? the death toll estimate is now 19. how many more people need to die before the rest of us get answers?!?!

us lexus gx 2016 lexus gx 2016 2021 [Safety] Defect age: 5

my older son (30 something) was with permission taking his girlfriend home in our 2016 lexus gx460 luxury, a deer ran out in front of vehicle causing them to go to the right hitting the end of guardrail head on @ approximately 60 mph causing the vehicle to spin to the left. they were injured ie a few cuts & bruises not sever. front bumper & various parts scattered across the road. insurance is totaling out the vehicle.... but what really bother us is that of all the airbags (10) in this vehicle none diploid not one !