A Car Service Calls Statistics

us lexus gx 2006 lexus gx 2006 2014 [Suspension] Defect age: 8 Mileage: 125000

suspension problem on the 2006 lexus gx470 become very bumpy

us lexus gx 2004 lexus gx 2004 2011 [Suspension] Defect age: 7 Mileage: 100000

at start up the rear height goes up and stays up. took it to the shop and they manually bled the air. said sensor go out all the time and cost a lot to replace. currently staying level but rides a little tight. definitely don't want to pay $3000 for a fix.

us lexus gx 2019 lexus gx 2019 2021 [Suspension] Defect age: 2 Mileage: 25000

hello, my car is tilted to the right when traveling on highway. also tilted a lot when i turn left. this is not normal because my other cars don't behave like that. i brought to lexus dealer but was informed the car is normal. however, i need ntsb to check because i don't feel safe with this car. note: i think this is a manufacturer defect because there are other people who complained on the internet about the same problem.

us lexus gx 2014 lexus gx 2014 2016 [Suspension] Defect age: 2 Mileage: 50000

my entire vehicle lean excessively to the right side, i took it into the dealership and they said that's normal and within the vehicle spec. second issued when vehicle is in motion and the brake applied the driver seat move about 1/4 inch they said that's also normal. never heard of that's normal for the seat to move forward and that's is safety.

us lexus gx 2014 lexus gx 2014 2016 [Suspension] Defect age: 2 Mileage: 25000

i have a 2014 lexus gx 460 which has an obvious lean to the right/passenger side. the passenger side sits approximately 1" lower in the front. when i brake the vehicle pulls hard to the right every time. this is a safety concern for me due not knowing if the vehicle will overturn if involved in an accident/hard braking. it is also a concern that parts will eventually wear quicker on the passenger side of the vehicle due to the substantial lean causing safety concerns down the road. i have taken the vehicle to a certified lexus dealer who advises that lexus issued a service bulletin for this exact issue. lexus further advised me that they are aware of the problem but my lean was not in lexus specifications to be fixed with the new part that lexus has already engineered to fix this problem. they further advised me that i can bring the vehicle back at a later date and they will remeasure the lean to see if it falls under the repair/replace bulletin. if it gets worse by the mileage dead line then i can get it fixed if not i am told that nothing can be done. it is my option that this vehicle has a valid safety concern due to the vehicle leaning to one side. this large and heavy suv is already a top heavy vehicle and lexus clearly knows that it is an issue due to the service bulletin that they put out.

us lexus gx 2003 gx 2016 [Suspension] Defect age: 13 Mileage: 100000

The electronic air suspension on these cars are a real pity. If it malfunctions, the default setting causes the rear bladders on each wheel to lock and causes the car to bounce like crazy over potholes making the SUV basically undriveable. Lexus should've programmed the control computer to default to a middle setting whereby making the car still comfortable enough to drive until you can get it fixed.

us lexus gx 2004 lexus gx 2004 2005 [Suspension] Defect age: 1

A clunking noise happens almost all times when come to a complete stop. My wife reported problem to different dealers and problem has not been resolved excessive odors smell like rear brake pads burned. Reported to different Lexus without being fixed until now. Recently hearing popping noise when air conditioner used. Will report to Lexus dealer next service time.