Car was purchased new in may of 2020 and all systems worked as expected. After approx 3 months and 2000 miles the rear backup camera began to pixilate and then failed resulting in a blue screen. Went to a different dealer and they advised replacement of the camera. Returned vehicle to another dealer and they replaced the camera and it worked for about a month then pixilated and failed again. Took the car to a different dealer who checked the connections and cable and advised that the camera needed replacement again. This will be 4 Hyundai dealers that have looked at the car and camera now has a blue screen.
The rear shocks on my vehicle were checked and the left rear is requiring replacement at approximately 33k miles. The leakage was gradual and after the ride became noticeably rough, I took it for diagnosis at safford brown in fairfax, va. A failed left rear shock was confirmed. I am replacing to make the ride bearable, and in researching the issue, learned of a TSB for my model year issued by Hyundai for rear shock problems. I will request that the dealer keep the bad components if needed for further action to be pursued with Hyundai. The service advisor also noted very uneven wear on three tires which I believe to be directly caused by the gradual failure of the shock. An alignment was recommended. I have been advised by the service advisor and technician that the right rear shock is intact and does not require replacement at this time.
I have only had this car for 1. 5 years and about 6months ago I keep hearing a thump from rear suspension then the alignment started going off pulling to the right. Take it to tire kingdom to be aligned and they told me the shocks are leaking. Go to dealer and they took one week to say one shock is bad but part will take another week to get here I tried to get them to change both as the TSB I found 22-ss-001h but they refuse and will only change one. How can I get them to follow this TSB? as at the moment the car dose not feel safe to drive and I shoul not be responsible for this issue of changing both shocks properly. Dealers should not be able to fight things like this as they avoiusly know thers issues but they won't honor it. Anything you can do to help would be greatly appreciated, otherwise I may have to get lawyers involved. Thank you for you time.
The contact owns a 2020 Hyundai Palisade. The contact stated that the vehicle was recently purchased from global Hyundai (1099 us-22, north plainfield, NJ 07060). The contact stated that while in reverse, there was an unknown flash on the navigation system screen before the screen became inoperable. Several seconds later, the screen resumed normal operation without driver input. Additionally, the back over prevention screen was also inoperable. The vehicle was not taken to the dealer to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was 128.
wind noise coming from driver side windows at speeds over 30 mph
the contact owns a 2020 hyundai palisade. the contact stated that while driving at various speeds, the windshield wipers were engaged and wiped across the windshield once and then stopped working. there were no warning lights illuminated. the contact received notification of nhtsa campaign number: 22v627000 (visibility) and 22v633000 (trailer hitches) however, the parts to do the recall repairs were not yet available. the local dealer was contacted. the contact stated that the tow hitch fuse was removed. the dealer was unable to duplicate the failure with the windshield wipers. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the approximate failure mileage was 100. parts distribution disconnect. the contact stated that the trailer hitch issue was resolved. the wiper failure occurs regularly and even during clear, sunny weather conditions. hyundai states that the wipers are operating at "normal function".
when increasing speed once it hits 65 up to 75 the steering wheel shake/vibrates. this is not safe at this speed and uncomfortable to drive. the service manager drove it and agreed the issue was there. it has been into be fixed several times. i am told each time it is fixed, but when test driven it is still an issue. i have been told it is fixed, but i have told them it is not.
the contact owns a 2022 hyundai palisade. the contact stated while driving 55 mph the seat belt on the third-row passenger’s side unlatched without warning. the contact attempted to insert the tongue into the buckle, however, the seat belt failed to latch securely. the dealer was contacted but the vehicle was not diagnosed. the contact stated that the front passenger’s seat belt latch was previously replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 18,200.
driving on the highway and a small pebble hit our windshield less than 1/8 inches(estimate based on crack left) in diameter. instead of bouncing of the windshield it cracked the windshield. attempt to repair the windshield by a auto glass company cracked it even further. this has never happened before owning multiple vehicles. in researching there looks to be other complaints from hyundai palisade owners on various sites. we were traveling approximately 74 mph on a highway in sunny conditions.
the contact owns a 2020 hyundai palisade. the contact stated that the front windshield had cracked without impact. the contact stated he had replaced the front windshield three times. the contact had taken the vehicle to a glass repair shop for the front windshield replacement. the vehicle was not diagnosed. a dealer was not contacted. the manufacturer had been informed of the failure. the failure mileage was approximately 10,000.