the contact owns a 2023 hyundai palisade. the contact stated that while driving 5 mph – 10 mph, the brake pedal was depressed but the vehicle failed to respond as needed. the contact stated that the failure recurred daily, causing him to almost rear-end other vehicles. no warning lights were illuminated. the vehicle was taken to a dealer where it was diagnosed; however, the cause of the failure was not yet determined. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 200.
the contact owns a 2023 hyundai palisade. the contact stated that while in stop-and-go traffic, the brake pedal was depressed and was abnormally stiff. as a result, the vehicle failed to come to a complete stop and crashed into another vehicle. the "critical forward safety functions are limited" and "radar blocked." warning messages were displayed on the instrument panel. the air bags did not deploy. a police report was filed and there were no injuries reported. a dealer was contacted and referred the contact to the manufacturer. the manufacturer was notified of the failure and informed the contact that a packet would be mailed and needed to be completed on the incident. the contact was then informed that based on the information in the packet, an investigator may reach out to the contact within six to eight weeks to inspect the vehicle. the vehicle was later taken to a dealer where an inspection was performed however the failure was not determined. the vehicle was not repaired. the contact related the failure to nhtsa campaign number: 23v415000(service brakes, hydraulics). the failure mileage was approximately 3,550.
the contact owns a 2024 hyundai palisade. the contact stated while driving 10 mph and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle failed to respond as needed. the contact stated that the abs warning light was illuminated. the vehicle was towed to the dealer but was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 8,000.
whenever the car goes over bumps in the road at low speeds the abs system activates. you can feel a “grinding” sensation emanating from the brake pedal. when it happens, if you try to engage the brakes, they don’t engage for several seconds. it happened to me recently with my kids in the car and we almost rolled into a busy intersection and could have been seriously injured.
at times, when going over bumps, the brake pedal feels hard and hard to push to the floor. other times, the brake pedal shakes and the vehicle feels as if it is shaking. the vehicle does not stop when brake pressure is applied. at other times the brakes lock up and i skid across pavement. there are never abs lights on the dash though. i have replicated this issue with a technician in the vehicle. the dealership has documented that they have been able to recreate this issue multiple times. the dealership even replicated the issue in a demo model the sales manager drives. this vehicle is unsafe. i have slid out into oncoming traffic multiple times now. i almost ran into my own home because the brakes would not work. at times, my brakes lock up going over uneven surfaces. the issue occurs frequently in parking lots, where i am afraid to hit a pedestrian. the vehicle drive, other drivers, passengers, and pedestrians are put at risk by this safety issue.