The contact owns a 2021 Lexus Rx350. The contact was notified of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
1. ) my SUV locked up when I swerved to avoid hitting a car in front of me. 2. ) my vehicle wouldn't stop and I had no control over it as it "threw me around" the highway. The only reason it stop was when it collided with another vehicle. 3. ) it is sitting at the collision center right now waiting to be worked on. 4. ) the insurance adjuster. 5. ) the message that came on was "brake. ".
The dashboard in my car has been sticky and cracked for years. This became a safety issue and liability by posing a real risk in relation to airbags. One area of concern is the cracks will interfere with the deployment of the airbag. Either by triggering the airbag warning light or snagging the airbag on its way out. That puts my safety and safety of others at risk. This problem - cracked and sticky dashboards, has been confirmed by a dealer and warranty replacement program was available for short time back in 2018. The company had to notify it's customers but I did not get any letters, emails or calls. Therefore I did not know about that warranty repair and missed it. The vehicle was inspected by a local mechanic and safety concerns were raised. The airbags warning lights first started to appear on and off about 2 years ago. I have contacted the dealer several times about dashboard warranty replacement program explaining that I wasn't notified but they did not offer any solutions or repair reimbursement.
The contact owns a 2009 Lexus Rx. The contact stated that while driving approximately 40 mph, she unexpectedly swerved off the road and crashed into a guard rail. The driver's side air bag that was mounted inside of the steering wheel failed to deploy. The contact sustained bruises to the chest and neck area. The vehicle was destroyed and towed to a salvage facility. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
The dash above the passenger air bag started cracking and a thick, sticky substance continues to seep out. The vehicle is kept in a garage and the only place the dash is cracking is directly above the airbag.
Takata recall" I purchase a used 2007lexus Rx 350 and I discover that it has airbag problem. The light is always on when I am driving and I checked to see if there is any recall on the car but none. I need this airbag issue and any other issues to be fixed. Thanks babatunde ooreofe dada.
1. Transmission unexpectedly completely shut down while driving on the freeway. Car jumped forward and completely stopped on the fast lane. I had to call for towing. Transmission was replaced at mechanic shop. Happen in November 2016 2. Oil shooting from the broken hose close to the engine while driving on the freeway. Stopped car and call for towing. Replacement of hose completed at mechanic shop. Happen in 2014. Reimbursed by manufacturer. 3. Random flashing of air bag lights (driver) without any reason. Looks like some sensor/electrical malfunction. Happening now.
The contact owns a 2007 Lexus Rx350. The contact stated that over time she has been noticed that her dashboard in her vehicle had been cracking and crumbling apart. The contact stated that there are no warning lights illuminated at the time, nor was she having issues with her vehicle, however she felt as though the failure was a major safety concern considering the fact that the air bag is installed in the dashboard. The contact stated that she was concerned that the air bag may deploy when it should not, or not deploy at all in the even of a crash. The contact stated that she contacted the dealer who advised her they they are no longer repairing that type of failure. The failure mileage was 113,000.
My complaint is not about the airbag but rather about the dashboard protecting the airbag! Lexus is aware of cracking dashboards in the Rx since they issued an extended warranty to replace these dashboards that expired 05/31/2017! my dashboard did not start cracking until April 2018 and has now started cracking in 5 different locations in just the last month, three of which are in proximity to the passenger airbag. When I took the car to my mechanic for an estimate to replace the airbag he mentioned the safety issue with the dashboard developing cracks in the area that protects the airbag. He said it was a safety issue and recommended that I contact NHTSA with a complaint about this potential safety issue. I purchased this 2005 model in Dec 2004 and it has been garage kept the whole time so these cracks are age related not weather related.
The dashboard is cracking around the passenger side airbag. The airbag was designed with a certain amount of resistance from the dashboard. Major concern with airbag deployment speed with less resistance from dashboard. Also concern about fragmentation of dashboard during deployment.