A Car Service Calls Statistics
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
Major grinding noise coming from transmission during driving, typically when going between 20-40 mph. There are numerous complaints of this defect, which the manufacturer states as normal. However, it does appear to be a defect with the torque converter that could affect the safety of driver and passengers, and shorten the life of the transmission, while also reducing the resale value of the car. I took the car to the dealer and was told that it was normal because the sound existed on all Jettas. However, just because the same safety defect appears across an entire model of car does not make it normal, it makes it widespread. There are over 13 complaints now about the vw power train, and most of them are regarding this specific issue. Please start an investigation. Also, the pdf document of vws response to this issue is not able to be viewed on your website, the link is broken or doc is missing.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
The car produces a noticeable grinding noise whenever I am accelerating in both eco and normal modes. There is a grinding feeling in the pedal when the grinding noise occurs. It makes the vehicle feel unsafe. Volkswagen refuses to acknowledge the problem. I feel as though the transmission may give out at any time.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
1. First issue is the car running low on oil before it reaches the 10k mile mark. This car should be getting an oil change every 10k miles however it will run out of oil before the 10k mark is achieved. 2. There is a grinding noise at about 30mph that seems to be associated with the gear change. Therefore, I believe this particular issue is transmission related. This particular issue has been happening since the car was first purchased.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
There is is grinding/rattling noise from the transmission around 30 mph. Volkswagen dealership has said it was normal operation but it does not seem normal or safe.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
All issues written here have been happening since day of purchase, as of June 2018. Vw currently denies issues and claims reports are of normal operation of vehicle. I love this car I just want vw to provide a fix. Vehicle has a continuous grinding noise coming from behind engine area when vehicle is in motion accelerating from 27- 30mph after that it subsides. Sounds of grinding depends what drive mode your are in. Eco has the loudest noise. Many other reports suspect transmission problems. Vehicle while stationary has a strange noise coming from the front left engine area that sounds like a rotation humming grind noise, usually occurs after vehicle was in motion and then stopping at a red light. Vehicle while in motion blind spot monitor on driver side mirror lights up during bad weather even when no vehicle is present in blind spot. Also, can happen when there is no bad weather. Vehicle while in reverse during rain if equiped with drive assist will automatically break stop for you while no vehicle is present. Winsheild wiper blades leave streaking marks into windshield that doesnt go away. Paint also easily chips when pebbles from highways hits the hood of the car. I have taken the vehicle to vw north hills 1cochran pittsburgh PA they stated they do not know about the grinding noise, and it was most likely the turbo charge engine. They also investigated the blind spot monitor stating sensor is dirty just needs cleaned. That's also false becuase after vw north hills 1cochran cleaned it on a clear sunny day as I left the dealership the blind spot monitor came on intermittently. This vehicle at time of report has 23000 miles on it has it drives a lot of highway. Risk of vehicle accident while accelerating usually between 30-80mph with known issues are high. Please investigate.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
Major grinding noise coming from transmission during driving, typically when going between 20-40 mph. There are numerous complaints of this defect, which the manufacturer states as normal. However, it does appear to be a defect with the torque converter that could affect the safety of driver and passengers, and shorten the life of the transmission, while also reducing the resale value of the car. I took the car to the dealer and was told that it was normal because the sound existed on all Jettas. However, just because the same safety defect appears across an entire model of car does not make it normal, it makes it widespread. There are over 13 complaints now about the vw power train, and most of them are regarding this specific issue. Please start an investigation. Also, the pdf document of vws response to this issue is not able to be viewed on your website, the link is broken or doc is missing.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
It appears that the majority and or all of the new 2019 Volkswagen Jetta's have torque converter defects. The defect causes the vehicle to emit a loud scrape and grinding noise which can distract the driver. The could cause drivers to pull over and potentially cause an accident. The new 2019 Volkswagen Jetta that I have been driving has been to the shop 3 times due to this sound the transmission is making on this vehicle. I have been told that it's a 'normal characteristic' of the car. However, this needs to reviewed by a 3rd party as properly functioning and safe transmissions do not grind or scrape as these noises generally mean that internal damage is occurring inside of the vehicle's transmission. Volkswagen allowed me to review a document stating they were aware of the torque converter issue with this car, however, they are claiming it's normal. Again, safe torque converters do not grind or scrape. Here's the id to the Volkswagen document that can be requested from 32-18-01tt. The 2019 vw Jetta that I have was taken to a 3rd party transmission expert and I was told that it was a serious defect and they did not feel safe to drive the car for extended periods of time. I feel the same way, however, I'm being told by vw and their dealerships that grinding transmissions are normal and safe which contradicts reality. Grinding transmissions on new vehicles are not safe, they're defective and saying that they are normal is legally concerning. Please look into the safety and value implications of this issue for a new 2019 Volkswagen Jetta's. I am very concerned for my safety and just want the problem fixed by Volkswagen. They have refused to help me 3 times and I have been given a run around by vw regional care providers with this issue, too (it's been a terrible experience dealing with vw at trying to get the vehicle bought back for such a bad defect).
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
Transmission torque converter issue. Transmission makes loud noise in 5th around 25 - 30 mph gear. Has a vibration over 45 mph and over at steady speed. Vw has a software patch tcm 37l7 (helps to reduce 450hz vibration) which is suppose to help, but they will not patch cars already sold. When I bought my vehicle it had under 10 miles. It did not have this issue until I put on just over 100 miles. The patch is more of a mask than a fix. V w also has had many transmission seal leaks, I suspect that the vibration the torque converter produces is the cause.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
I have noticed very regularly that there is a grinding noise coming from the torque converter when driving between 4th and 5th gears specifically in eco mode with this vehicle. I have repeated steps to reproduce the issue very time when using the shiftronic mode in the vehicle as well. This problem is not only distracting, but could also be an issue that leads to mechanical problems in the future to the transmission which leads to lowered resale value.
🇺🇸 volkswagen jetta a6 2018 [Transmission] Defect age: 1
Transmission making a rattling noise, like loose metal. Engine lags power between 35 - 45 mph. Then the noise fades away. Its more noticeable on eco mode. Volkswagen is aware about this situation, they have software update for the torque converter to help the power lose issue. Also the transmission seeps oil at the mating surface with the engine. Dealer says it's normal noise from the transmission and the oil leak is not big enough for them to fix it. I don't think that's normal, I haven't had a car that made a noise like that, it's nerve wrecking I don't want my young son get stuck on the freeway its dangerous.