A Car Service Calls Statistics
🇺🇸 lexus ls 2004 [Light] Mileage: 25000
i would like to complain about the new "blue" hid headlights on some cars. the glare i experience from this is terrible. if one vehicle passes, the loss of sight is tolerable, but if 2 or more hid equipped vehicles come at me at night, the glare and subsequent loss of vision is totally unacceptable. *jb
🇺🇸 lexus ls 2005 [Other] Defect age: 1 Mileage: 50000
the tire pressure warning system failed. the consumer experienced a flat tire while driving. the cause has yet to be determined. *ak there were seven incidents where the tpws (tire pressure warning system) had either provided a false positive or not indicated real tire pressure low condition that the mileage since tpws initialization. the consumer requested to be informed of the following: the identification of the failure, reason for the failure, what corrective action was taken and to be walked through a test protocol that validates that the action taken had indeed corrected the failure. lexus has been unable and or unwilling to share any of the information requested and refused to keep the vehicle and test sufficiently. *sc
🇺🇸 lexus ls 2005 [Other] Defect age: 1 Mileage: 50000
the tire pressure warning system failed. the consumer experienced a flat tire while driving. the cause has yet to be determined. *ak there were seven incidents where the tpws (tire pressure warning system) had either provided a false positive or not indicated real tire pressure low condition that the mileage since tpws initialization. the consumer requested to be informed of the following: the identification of the failure, reason for the failure, what corrective action was taken and to be walked through a test protocol that validates that the action taken had indeed corrected the failure. lexus has been unable and or unwilling to share any of the information requested and refused to keep the vehicle and test sufficiently. *sc
🇺🇸 lexus ls 2005 [Transmission] Mileage: 25000
i own a 2005 lexus gx470 with 10,000 miles. we have experienced the toyota/lexus "bump/stop" whiplash simulation on a daily basis. lexus/toyota had been replacing drive shafts on many vehicles which "jump forward" for no reason. lexus is now saying that this dangerous condition is a "normal design function" of the vehicle. i spoke with tom norton, one of the owners of lexus of cherry hill, nj today. he told me that his gx470 does the same thing that my $50,000 vehicle does. mr. norton did agree that lexus had replaced multiple driveshafts in the past & that this condition is absolutely not normal. however, he, & i'm now using my own words, must hold the company line, & tell customers what they're being instructed from lexus headquarters. as a police supervisor, i drive for a living. i've never experienced a vehicle "jumping forward" as i have on my lexus gx470. should this problem not be corrected, i will sue under lemon law. i will write my legislators. i will write editorials to every newspaper in the region. i will picket dealerships on my days off. should nhtsa and/or lexus/toyota neglect immediate attention to this matter, i will share my experience with investigative reporters. why should my 4 year old have to sit in a vehicle that is unsafe? why should my wife have to cry in a service department because her pleas for assistance go completely unanswered? why should a cocky service manager call my cell phone to explain to me that i don't know what i'm talking about? toyota now contemplates buying the failing gm as toyota fears possible american consumer & governmental backlash. if you have to recall vehicles, so be it. as 60 minutes' andy rooney would say, "...it doesn't take a rocket scientist to know there's a problem here..." ladies & gentlemen, there's a problem here. we've paid top dollar for what are billed as superior vehicles. live up to your reputation & fix the problem.
🇺🇸 lexus ls 2005 [Transmission] Mileage: 25000
i own a 2005 lexus gx470 with 10,000 miles. we have experienced the toyota/lexus "bump/stop" whiplash simulation on a daily basis. lexus/toyota had been replacing drive shafts on many vehicles which "jump forward" for no reason. lexus is now saying that this dangerous condition is a "normal design function" of the vehicle. i spoke with tom norton, one of the owners of lexus of cherry hill, nj today. he told me that his gx470 does the same thing that my $50,000 vehicle does. mr. norton did agree that lexus had replaced multiple driveshafts in the past & that this condition is absolutely not normal. however, he, & i'm now using my own words, must hold the company line, & tell customers what they're being instructed from lexus headquarters. as a police supervisor, i drive for a living. i've never experienced a vehicle "jumping forward" as i have on my lexus gx470. should this problem not be corrected, i will sue under lemon law. i will write my legislators. i will write editorials to every newspaper in the region. i will picket dealerships on my days off. should nhtsa and/or lexus/toyota neglect immediate attention to this matter, i will share my experience with investigative reporters. why should my 4 year old have to sit in a vehicle that is unsafe? why should my wife have to cry in a service department because her pleas for assistance go completely unanswered? why should a cocky service manager call my cell phone to explain to me that i don't know what i'm talking about? toyota now contemplates buying the failing gm as toyota fears possible american consumer & governmental backlash. if you have to recall vehicles, so be it. as 60 minutes' andy rooney would say, "...it doesn't take a rocket scientist to know there's a problem here..." ladies & gentlemen, there's a problem here. we've paid top dollar for what are billed as superior vehicles. live up to your reputation & fix the problem.
🇺🇸 lexus ls 2005 [Brake] Defect age: 1 Mileage: 25000
2004 lexus ls430 with 15,000 miles lost braking twice. fortunately no craash. car at dealer for 3 days. said to be defective master brake cylinder
🇺🇸 lexus ls 2005 [Other] Mileage: 25000
paint flaking on band new lexus ls 430 with only 1800 miles. 8jb
🇺🇸 lexus ls 2005 [Engine] Defect age: 1 Mileage: 25000
unexplained random surges speed on the 2004 lexus ls 430.*mr the consumer noticed that the vehicle rmps' were high when the vehicle was started cold (40 degrees) then once the vehicle warm up the rpm's decreased. when starting the vehicle during warmer temperature the consumer notice that the rpm's surged from high to low. the consumer brought this to the attention of the dealer and manufacturer. the dealer was unable to rectify or modify the problem and the manufacturer indicated that this may be a normal condition. *nm the consumer stated one of the most troublesome elements of electronic systems is wring connectors. wiring device failures are often intermittent, potentially masking the problem until circumstances contrive to produce a dangerous situation. the consumer was giving his opinion about the toyota acceleration problem. updated 02/23/10
🇺🇸 lexus ls 2005 [Other] Mileage: 50000
wheel center cap became loose and fell off; dealer and manufacturer refuse to honor new car warranty. *jb
🇺🇸 lexus ls 2006 [Other] Defect age: 4 Mileage: 75000
dt*: the contact stated unless the trunk was raised all the way, the trunk closed so fast resulting in hitting several family members in the head but no one was seriously injured. the contact tried to catch the trunk before it slammed shut which resulted in the contact's finger being pinned in the trunk. the contact had an x-ray performed and the results displayed ligament damage. the dealership was contacted and referred the contact to the manufacturer. *ak