A Car Service Calls Statistics
🇺🇸 lexus gx 2004 [Suspension] Mileage: 25000
while traveling at a low speed the consumer noticed that the vehicle was vibrating. once the vehicle reached speeds over 60 mph vibration increased. the dealership serviced the vehicle four times but could not duplicate the problem. please provide any additional information. *nm
🇺🇸 lexus gx 2004 [Other] Mileage: 25000
we have twins and have to use two car seats. child safety restraint latch system on the second row seat of a lexus gx470 behind the driver side of the vehicle is not positioned according to federal guidlines. one latch is in the middle of the bight of the seat and the other latch is in the middle seat just on the other side of the seat belt recepticles for the middle passenger and passenger behind the driver. when installing a child seat behind the driver side, the seat sits at an angle and the rear of the carseat closest to the driver seat is off the seat about 3 inches allowing it to bounce up and down. additionally, the seat can be moved, even when tightened with a mighty tight, more than an inch(which is the maximum allowed) because of the positioning of the latches being on an uneven surface. a child seat cannot be installed using the latch system behind the driver in a way to be signed off as safe by nhtsa certified technicians. this problem has been presented to lexus local dealership, regional representative, corporate supervisor, corporate executives. i have written documentation of all conversations with them. there were talks about them buying back the vehicle. the regional representative told us to go find two carseats that could be safely installed and lexus would by us two new ones. the technician at the store we went to is nhtsa certified and said there is not a way to safely install any car seat using the latch system on that side of the car as well. a nhtsa certified ms firefighter concurred that using the latch on the driver side was not safe. lexus offered $2,000 toward the purchase of another lexus product. i have spoken with steven beretzky at nhtsa in detail about this situation. we were told that nothing could be done to change were the latches were placed.*ak
🇺🇸 lexus gx 2004 [Transmission] Mileage: 25000
driveshaft has a jerk feeling when stopping and accelerating. when stopped at light you get a jerk feeling, as thought someone from rear bumped into you. had lexus look at the problem, and they adjusted something in the drive shaft. but it still hasnt corrected the problem. i understand that there is a new drive shaft that they can put in, but as of this date, they feel that the adjustment would correct this problem. i seems to have gotten worse. now upon accelleration i get a jerk feeling. anyone haveing same problem/or rememedy please contact me. cbaltax@hotmail.com. *ak
🇺🇸 lexus gx 2004 [Engine] Mileage: 25000
while accelerating the vehicle emitted a sulfur/rotten egg smell. *nm the problem was due to the catalytic converter. *sc *jb
🇺🇸 lexus gx 2004 [Transmission] Mileage: 25000
there is a vibration while driving from the driveshaft of my 2004 lexus gx470. lexus is aware of the problem and states many of the 2004s have the same problem. they replaced parts on 12/7/04 and told me it did not fix the problem and lexus claims they are not able to fix all of these problems. they claim they are working on a solution to repair it but have not figured one out yet. i was on a lexus owners web site and many others have the same problem. are they waiting for it to become a safety issue?!!! i paid nearly $50,000 for a vehicle and i am being told they don't have a solution to fix the vibrating when i drive on the highway? will they when one of us loses control of our vehicle??? help!!!*ak
🇺🇸 lexus gx 2004 [Safety] Mileage: 25000
consumer's vehicle was hit on the rear quarter panel on the passenger's side. upon impact the vehicle rolled over twice and the air bags failed to deploy. *ak *nm
🇺🇸 lexus gx 2004 [Other] Mileage: 25000
i have my vehicle in to 3 different lexus dealership for a total 6 times. i have made the same complaint that the 2004 lexus gx 470 moves (steering wheel) with the crown in the road dramatically. the company and the dealer are no longer acknowledging the problem. the problems have been occuring since the day i took delivery and you never actually feel like you have control over the suv. the steering wheel is very loose and you are consistenly moving it back and forth to keep the car centered. very dangerous i have spoken the lexus customer service over 20 times and they are non-responsive to my situation.*ak
🇺🇸 lexus gx 2005 [Transmission] Defect age: 1 Mileage: 25000
driveshaft and brake/roto problems with lexus gx470. drive shaft "thump" has occurred since i have owned the vehicle (march 2004). dealer tried to fix it in august 2004 without success. problem has gotten worse and i was told yesterday that after only 15,000 miles, i had excessive wear out of both front and rear brake pads and rotors.
🇺🇸 lexus gx 2005 [Brake] Defect age: 1 Mileage: 25000
driveshaft and brake/roto problems with lexus gx470. drive shaft "thump" has occurred since i have owned the vehicle (march 2004). dealer tried to fix it in august 2004 without success. problem has gotten worse and i was told yesterday that after only 15,000 miles, i had excessive wear out of both front and rear brake pads and rotors.
🇺🇸 lexus gx 2004 [Transmission] Mileage: 25000
clunk and vibration and thump in transmission. *nm