A Car Service Calls Statistics
🇺🇸 honda cr-v 2020 [Electronics] Defect age: 1
After leaving vehicle in garage for 24 hours or more, then attempting to start the vehicle, vehicle will not start. After using battery jump, vehicle will start and run as normal. This has happened several times over the past few months, even when vehicle is run for couple miles or more.
🇺🇸 honda cr-v 2019 [Electronics]
Brand new vehicle with barely 450 miles turned off out of nowhere. All possible dashboard faults were displayed and car wouldn't start. Brakes got locked at some point and couldn't push car away from road. Many customers have already encountered this issue and Honda is aware but claims that they dont have any bulletins or recalls. It is a safety issue to be driving this car. Car has been at the dealership for 3 days now and mechanics/technicians can not find the problem. Honda dealership where vehicle was purchased shows lack of interest on helping me. Honda dealership where car was taken keeps working on the issue. Vehicle wont start. Three days at the dealership now.
🇺🇸 honda cr-v 2019 [Electronics]
Tl the contact owns a 2019 Honda Cr-v. The contact stated that the vehicle failed to start without warning. The vehicle was towed to thomas team Honda (814-262-2140, located at 1920 bedford st, johnstown, PA 15904) where the technician stated that the vehicle needed to be driven everyday to keep the battery charged. The technician also stated that the contact may need to get a battery tender. The manufacturer was made aware of the failure and informed the contact that a case worker would be assigned. The contact did not hear from a case worker. The vehicle was not repaired. The failure mileage was approximately 400.
🇺🇸 honda cr-v 2019 [Electronics]
Tl the contact owns a 2019 Honda Cr-v. After turning the vehicle off, the battery drained and the vehicle could not be restarted. The vehicle was towed to middletown Honda (520 rt. 211e, middletown, NY) where the battery was replaced, but the failure continued. The contact was informed that the failure was caused by an epa module inside the vehicle, but no repair was available. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 100.
🇺🇸 honda cr-v 2020 [Electronics] Defect age: 1
When I got in my car at walmart and started the engine all the sudden the brake system warnings come on the dash and also I could night shift the gears. I was not able to move the car at all and had to call a wrecker to come tow the car to the dealer. The dealer told me they had no idea what was wrong for most of the day. They then called me and asked me did I normally hang my handicap placard on the rearview mirror. I said yes that's where we normally hang out and remove it before we drive it every time. They told me that the handicap placard had damaged the cable on the back of the mirror and had caused the brake system to completely fail and that it was not a warranty problem. I had to pay $922 to get the car fixed. The wiring harness in the roof of the car had to be replaced. We were not even aware that cable was behind the mirror. The problem could've happened at any point while I was driving the car and I would have lost all the braking system for the car if it had happened while driving. I believe this is an issue that needs to be taken up with Honda and other car makers and have a recall to fix the problem so the handicap placard will not destroy the cable.
🇺🇸 honda cr-v 2020 [Electronics] Defect age: 1
My vehicle was rendered unsafe after rats ate through a wiring harness that disabled safety and emissions equipment on my vehicle. The wiring in the Honda is allegedly coated with a soy based material that attracts rodents. Honda is aware of rodents eating through its cars wiring and offers part number 4019-2317 rodent tape to address this defect after damage has occurred.
🇺🇸 honda cr-v 2020 [Electronics] Defect age: 1
This happened in my driveway, where we have lived for over 25 years. The wiring used for the main harness is made with a soy base product. Not only mice or rats, squirrels and other animals can smell this out and destroy the wiring. I was told that one man has had his main harness replaced 3 times. If a soy based product is being used, then the repairs that will be needed over and over from rodents should be covered under a warranty for wiring for the entire life of the car!! this harness goes to control all of the information that is in the cars computer system. I am an elderly disabled senior on a fixed income. I can not afford to buy this car and then turn around before it is even a year old to have to fork out $1400. 00 for a new wiring harness, you knew this would happen, but did not care!!! therefore your product is highly defective!!! I will never buy another Honda car and I will definitely promote the problem of the wiring info to inform others not to purchase these vehicles!!! the poor service that you have given customers concerning this is totally wrong!!!!! by doing this they are creating a completely different problem. Mice, rats and rodents carry all kinds of diseases and by enticing them with soy based wiring, you are causing another problem that could be much worse for your customers, if they were to be bitten by these rodents!!!! why don't you people think about what would be worse, the environment or dead customers and the lawsuits from that!!!!.
🇺🇸 honda cr-v 2019 [Electronics]
American Honda motor CO. , inc. (Honda) is recalling certain 2019 model year Cr-v vehicles. The metal core of the steering wheel may contain burrs, which can damage the cable reel sub-harness and cause a short-circuit. This can result in inoperative steering wheel-mounted control buttons (including the horn), illumination of the supplemental restraint system (srs) warning indicator, and/or an uncommanded deployment of the drivers airbag. Honda was unwilling to tell me about the safety concerns related to this recall or provide a loaner vehicle. They are not able to fix this issue until the end of August/early September.
🇺🇸 honda cr-v 2020 [Electronics] Defect age: 1
Vehicle keeps gaining oil level from burned fuel even though the dealer installed the software update. I live in the south so the cold weather is not the issue. I am an industrial mechanic for 47 years and do my own maintenance so I know what the correct level is. The dealer says there is no fix but diluted fuel leads to damage and if severe, can cause engine failure and accident. The image posted is about 7k miles on oil change and the level is above the level marker pad. The second issue is the electronic display fails to function which allows access to vehicle information and control access. The dealer replaced the unit but this issue goes back to 2016 and so far, do not know if the replacement will solve the issue since it was replaced with a remanufactured part, not new. The dealer replaced the unit really not telling Honda the truth about the failure type, they said it was sound system issue when they knew for a fact there was none as I gave them a video and a letter describing the issue. One part is 1000 dollars and the other 1800 dollars, a stiff cost when warranty runs out. Their fix is an extended warranty at a couple of hundred a month. A win win for them and a loss to the consumer. The failure was sporatic and happened driving or parked. The failure date is just for the electronic part but oil issue has been from the beginning.
🇺🇸 honda cr-v 2020 [Electronics] Defect age: 1
Starting at about 7months vehicles battery died and unable to start leaving me stranded. Dealer replaced battery. Condition returned 2 more times over the next year. Dealer did a software update serivice bullentin sb19-039. Did not fix the problem. Failed again. Feb 2021, dealer replaced battery again. Honda feild technical specialist sent sprficily to diaganose vehicle claimed no problems found. As of 4/23/21 curently in lemon law suit with Honda America over this issue.