A Car Service Calls Statistics
🇺🇸 hyundai santa 2022 [Other] Defect age: 1
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA campaign number: 21v00m000 (visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
🇺🇸 hyundai santa 2022 [Other] Defect age: 1
The sun visor does not meet the a pillar. There is a large gap there. This gap frequently allows the sun glare to impact the driver.
🇺🇸 hyundai santa 2021 [Other]
In July 2021 while driving from TX to wa due to a military pcs with our brand new SUV a small rock or pebble hit the windshield on the passengers side. I called progressive/ safelite right away to have them fix it upon arriving in wa. It was good to go until a few days later I climb into my SUV (which is sitting under a car port) and see that the chip has ran through all the way to the other side of the drivers view. From July 2021 it took till Jan 2022 to get a replacement. Had to pay the $500 deductible. However this should not happen on a brand new 2021 Santa Fe that was just manufactured in may/June 2021. More and more I am seeing reports of windshields cracking and I need to have piece of mind that our concerns are heard and fixed to our satisfaction.
🇺🇸 hyundai santa 2021 [Other]
Driving around 25 miles per hour small pebble hit the top part of the windshield cracking it instantly and creating a rupture line from top to bottom of the windshield. Windshield glass seems very unsafe to sustain any kind of stress. It looks like other Hyundai models are showing the same problems with these windshield.
🇺🇸 hyundai santa 2021 [Other]
Our windshield started cracking for no reason while driving. Only had this car forv a month and less than 1000 miles. Nothing hit it. This is ridculous being a brand new vehicle.
🇺🇸 hyundai santa 2022 [Electronics] Defect age: 1
Emergency braking comes on with no vehicles in front for 1/4 mile. Passenger front seat belt is no working properly. Caution collision comes on sporadically. Clock does not show correct time. Stop-start system works sporadically. A/c fan blows out defrost sometimes. Remote start does not always work or shuts off too soon. Case manager does not return calls. Changed case manager but no better. Hyundai does not care.
🇺🇸 hyundai santa 2021 [Electronics]
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
🇺🇸 hyundai santa 2021 [Electronics]
The forward collision system is automatically being activated without any car or object near the front of the vehicle. It happened 3 times while on the freeway and highway. The system automatically slams on the brakes, the vehicle swerves a little to left and right due to the sudden application of the brakes, and a large red waring indicator appears on the dash. We were nearly rear ended while travelling about 65 miles/hr because of this. We turned off the system, but every time the car is started, it automatically turns this feature on!! so you always must remember to turn it off. We just bought the vehicle brand new. If this isnt fixed, we fear we will be rear ended on the freeway, or make tail gaters very angry.
🇺🇸 hyundai santa 2021 [Electronics]
Unnecessary emergency brake activation has occured 3 times. Vehicle lease new 3/31/2021. 1. First incident late April, early may at approximately 1,000 miles. Cruise control was not on and car abruptly stopped when there were no other vehicles in front of mine. Traveling at about 35 miles a hour on local two lane road. (activation setting on normal) 2. Brakes activated at highway speed of about 60 mph. Car was passing on right side. No threat in front of vehicle. Cruise control was off. (activation setting on normal) 3. Was following well behind the car in front of me at approximately 30-35 mph. Other vehicle turned right into parking lot and was completely off the road when brake warning appeared on dash. (activation setting on "late" warning) we are concerned we will be unnecessarily rear ended and causing a multi car accident. Vehicle was in for service 8/2-8/3/2021. Dealer did all they could including 62 mi test drive. Per Hyundai, no parts were replaced due to the inability to dupicate the problem.
🇺🇸 hyundai santa 2021 [Electronics]
Message: I own a 2021 Hyundai Santa Fe with the forward collision-avoidance assist feature installed and activated. The forward collision-avoidance assist did not function properly to stop my car to avoid a low speed impact. I applied the brakes to stop. I could not avoid impacting another vehicle. The damage was minor. Hyundai did inspect my vehicle braking system on June 8 at Hyundai of cool springs. I was not provided full report on findings/corrective action. Hyundai America was supposed to provide a follow up report. I was called today and the Hyundai representative had no details on the brake inspection to share with me. I am suspicious. I think Hyundai is hiding a safety issue. I am reporting this event so the ntsb can contact Hyundai to determine if this is a safety defect needing corrective action. The Hyundai forward collision-avoidance assist is designed to help detect and monitor the vehicle ahead or help detect a pedestrian or cyclist in the roadway and warn the driver that a collision is imminent with a warning message and an audible warning, and if necessary, apply emergency braking. Ref: Hyundai owner's manual, chapter 7, page 7-2 on page 7-6 the system operation is described: system operation basic function system warning and control the basic function for forward collision- avoidance assist is to help warn and control the vehicle depending on the collision level: ‘collision warning’, ‘emergency braking’ and ‘stopping vehicle and ending brake control’. Otm070143n collision warning • to warn the driver of a collision, the ‘collision warning’ warning message will appear on the cluster and an audible warning will sound. • if a vehicle is detected in front, the system will operate when your vehicle speed is between approximately 6~112 mph (10~180 km/h). • if a pedestrian or cyclist is detected in front, the system will operate when your vehicle speed is between approximately 6~53 mph (10~85 k.