A Car Service Calls Statistics

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🇺🇸 hyundai palisade 2021 [Other]

Driving down a 2 lane road, a small pebble struck the top of the windshield. About 5 minutes later a crack extended from the top of the windshield to the middle, directly in the drivers view. There are many, many complaints of these windshields shattering from very minor impacts and some for no reason at all. The fact that the windshield can break like this (not even chip) makes me concerned that an impact from a larger item (stone, retread from semi, etc) will go right thru the windshield, endangering the lives of passengers and by-standers (due to potential loss of control).

🇺🇸 hyundai palisade 2021 [Other]

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, there was an abnormal noise and the contact noticed that the bottom corner on the driver’s side front windshield was cracked. The crack obstructed his view while driving. The contact called the local dealer who informed him that the windshield was not available. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 3,500.

🇺🇸 hyundai palisade 2021 [Other]

I had only had my 2021 Palisade for 6 days, less than 400 miles, when a rock hit my windshield, the first rock to hit it. A few hours later the windshield was cracked over halfway. This is obviously a huge issue with many others, and this should be a recall! I paid too much money for the first rock to crack my windshield!.

🇺🇸 hyundai palisade 2021 [Other]

The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 mph, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.

🇺🇸 hyundai palisade 2022 [Other] Defect age: 1

Cracked windshiled, unknown.

🇺🇸 hyundai palisade 2022 [Other] Defect age: 1

On June 13 I was driving on the interstate when a pebble was kicked up and hit my windshield. I exited as soon as I was able to and checked for any damage on my windshield. At that time I did not see any chips or damage. On June 14, I was in the process of cleaning out my car when I looked up at my windshield and saw about a 24 inch crack going across my windshield from the top corner all the way down to the middle. This is the second chip that I have had to have repaired or replaced and I’ve never had this much issues with a windshield. Safelite said that it is unrepairable and in order to get it replaced will cost around $2000. I am a teacher and a single mother and an m able to replace it at this time. I noticed that when I did my research that many others have complained about the same windshield issues. There is a class action lawsuit has also been filed by several plaintiffs who have experienced the same windshield issues as me. I have driven the interstate for the last 14 years every day and this is the first time I’ve ever had this big of a crack in my windshield I didn’t even have time to call and have it repaired. Out of curiosity how many complaints do you need to collect about this issue in order for Hyundai to be held responsible and correct this windshield issue?.

🇺🇸 hyundai palisade 2022 [Other] Defect age: 1

Windshield has cracked twice in less than one month. Second time the car was not moving ( in parking lot) it appears there are many reports of this happening needs to be a recall. Imagine how easily it would shatter in an accident.

🇺🇸 hyundai palisade 2022 [Other] Defect age: 1

The windshield wipers stop/lock with even a small amount of snow on the windshield anywhere in the wiper well (at the bottom, near the hood). Even if it's cleared out very well to start, snow pushed down there by the wipers causes the wipers to stop working entirely, while driving. This is unlike any vehicle I've ever driven in my life; it's incredibly annoying and unsafe.

🇺🇸 hyundai palisade 2022 [Other] Defect age: 1

Serious safety problem with a very important very needed system called the windshield wipers!!! they absolutely suck!!!! I driving down the interstate and got stuck under snow, and all of a sudden my wipers just quit working!!! I almost hit the cars in front of me!! I coiner see anything. I was later told the reason by a dealer employee… because as the wipers are traveling in the down stroke, they quite naturally push snow down into the well in which the wipers sit when they are not in use, down where the wiper arms connect to the vehicle, and it doesn't take long to fill that area and pack it with hard wet snow, when this happens, evidently the system senses that there is an obstacle blocking the wiper arms motion, and shuts the system down, apparently so that nothing breaks! so now then I was forced to pull off onto the shoulder of the interstate in the middle of this snowstorm to try to clear the snow from the wiper well! this is a dangerous interstate and was almost hit by passing trucks!! while clearing the well I found here is another problem that comes into play. . . . The wipers are now stuck partially up, but not enough so that you can fold the arms up to be able to get a scraper or your hand to the area where the snow is now packed into ice, which is kinda a deep pocket! now I have learned from unwanted experience that you can manually pull the wiper arms up a few inches, which aids in letting you get your fingers in there to try to clear the snow jam, but you have to move quick, because the system is constantly trying to "reset" itself and comes slamming back down on your fingers about every 30 seconds!!!! it literally took me 20 minutes while dodging semi trucks on i95 to get them working again! now I'm 5'5" short which does not help at all especially for the passenger side wiper where the snow jam is in the exact middle of the vehicle!!! I felt I was going to be killed that day. This is an absolutely rediculous and dangerous situation to be put in, and h.

🇺🇸 hyundai palisade 2022 [Other] Defect age: 1

The car cannot be driven in the snow. The windshield wipers are "recessed" below the hood. While driving in snow when snow gets pushed down the wipers sense the snow and shutdown/lockout. The driver (my spouse) spent 20 minutes trying to remove all snow and was forced to driver without wind shield wipers in a snow storm. It has happened both times the car was driven in the snow.