A Car Service Calls Statistics

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    🇺🇸 honda passport 2019 [Other] Mileage: 25000

    Love this car but after one month I heard cracking noises, like there is an electrical short. I drove over a small bump on the road the error message came on the screen saying tuner signal lost and the system turned off. This happens everyday, several times a day, and sometimes the system won't even turn on when you start the car. I reached out to Honda, took it in to have it looked at, and I was told it would have to be brought in during the week and left for two days so the tech could pull out the dashboard. I was not offered a replacement car or help with rental. I saw other complaints online with this same issue and those customers had the infotainment system replaced only to have it happen again, and one customer says Honda now says their warranty is no longer good on their car. This is my third Honda and will be my last. Very disappointed in Honda for not telling consumers about this issue before they purchase the vehicle.

    🇺🇸 honda passport 2019 [Electronics] Mileage: 25000

    OMG - what a joke and waste of money. Multiple trips to dealership with the standard answer “can’t duplicate”. Radio doesn’t work, and completely shuts off. The dashboard goes black, then the car won’t start unless remote starter is synced. You can’t make this crap up. Passport is 5 months old - and it's the worse purchase EVER.

    🇺🇸 honda passport 2019 [Other] Mileage: 25000

    In Jan 2020m the blind spot sensor started malfunctioning in rain and the dealership couldn't replicate the issue. Took it back in Feb 2020 after the blind spot sensor continued to malfunction in rain. They replicated the issue and replaced the sensor. New sensor now malfunctions in day light.

    🇺🇸 honda passport 2020 [Other] Defect age: 1 Mileage: 25000

    The cracking/popping noise coming from the windshield area started in Dec 2019. Took it to dealership and they couldn't replicate it the first time. Took it back in Jan 2020 and then they were able to replicate the noise. They checked all connections to MOST Bus Network and found distorted sound along with low output from all audio sources, including off air. They also found the RH console feeder cable had unradiased bend. They replaced the tuner/amplifier unit and noise stopped for a couple weeks. I took it back in Feb 2020 after noise came back and they were not able to replicate the noise. They found the RX cable wrapped around infotainment harness which could cause stressing of connection. This was supposedly done the previous time but it is apparent that it wasn't. They rerouted MOST Bus Network connections to infotainment and reinspected the connections. Honda put out two service news article regarding this major electrical issue. First article was in March 2019 advising to check the connections to the MOST Bus Network. Second article was in December 2019 advising to check the MOST Bus Network connectors and reroute the harness wire for possible tension. Honda has a list of guesses for "fixes" but none have worked longer than a week at a time.

    🇺🇸 honda passport 2021 [Other] Defect age: 2 Mileage: 25000

    I was less than a mile from my home, driving downhill on a blind s-curve when the transmission seemed to partially disengage and buck and grind like a 17 year old trying to steal a manual shift car. I was honestly afraid that my gears were stripping.I called the dealership who tried to tell me it was "normal" and that "things like this happen during break in period" so I called AGAIN and took vehicle in.They test drove 10 miles and claimed to run diagnostics and the problem (miraculously!) didn't show up on their diagnostics and they did not experience problem I encountered. They told me the car was fine and safe. I dispute that, especially after finding a CALIFORNIA class action lawsuit on 2019 Honda Odyssey with identical problem described.I called Honda corporate and they flat out refused to do anything; they told me to go back to my dealer, who basically did nothing. They told me to let them know if it happens again - for my sake I hope it doesn't happen when I'm in front of another vehicle or crossing a roadway, etc.I consider this to be a serious safety concern and everyone seems very cavalier about it - corporate and dealer who told me they can do nothing because they cannot find the problem.Quite obviously they KNOW there is a problem.

    🇺🇸 honda passport 2007 [Other] Defect age: 6 Mileage: 100000

    I bought this car from lilliston ford used in may of 2007 and only driven it a total of 2 months cause its been in there shop n they kept sending it to honda cause it keeps going into reduce power (reduse power is when the car runs on 3 cylinder insted of 6)this problem occurs often it does not let my truck exceed 30 mph

    🇺🇸 honda passport 2010 [Other] Defect age: 9 Mileage: 125000

    I have a 2001 Honda Passport with 120,000 miles on it. The year after I bought it, I couldn't have it inspected until I had a patch job done to the frame (drivers side), which cost me $800. A few weeks ago, I had exhaust work done and my mechanic told me that the passenger side of the frame was "soft" and needed to be patched. Four days later, as I was turning a corner, it felt like I was driving on ice. The frame separated from the suspension. I had it patched but I'm still terrified to drive it. I found out a few days later that Honda is planning on releasing a recall on the exact same issue that I had repaired on both sides. I called them and they said they didn't know how they were going to repair it yet so they hadn't released it. But, if you google "2001 Honda Passport Recall", it's easy to find. I called my local Honda dealer to see if I could get anywhere going through them instead of corporate HQ and didn't. They did look at the frame and said that the repairs that I had done were what the recall will be... when it's released. Honda isn't going to do anything until they release the recall. It's more than just that recall, unfortunately. The rest of the frame is crap! Not sure what they're going to do to "right" this issue but I'm expecting a LOT of money from them. Right now, I still owe on it and have a lot of negative equity because of the frame and now the patch jobs to the frame.Anyone who has a Honda Passport OR Isuzu Rodeo years 1998-2002 should first have it looked at to be sure it's safe to drive then call ISUZU OWNERS MAY CONTACT ISUZU AT 1-800-255-6727. HONDA OWNERS MAY CONTACT HONDA AT 1-800-999-1009.If we all complain, maybe something will be done faster!!

    🇺🇸 honda passport 2010 [Other] Defect age: 9 Mileage: 125000

    my 16 yr old daughter and i were out driving when the car became uncontrollable. it felt like we had lost a wheel. after looking over the car we noticed that the sway arm at the rear drivers side tire had pulled completely thru the frame. luckily we were only going 30 mph on a back road not 65 on the highway just a few hours earlier. i spoke to honda america and they were unable to explain or even give any reason for this. i know people that have vehicles 20 30 yrs old and not a sign of rust yet im able to put my finger through the frame of this vehicle like a warm knive in butter and no one has anything to say. how many ppl will be hurt before something is done. im planning on having the passport towed and looked at tomorrow (11/10/10) depending on what is found i will be contacting an attorney to see what the options are. if anyone is willing to stand up and fight together to have this manufacturer answer for their incompetence please feel free to email me at hillbillyhoni@yahoo.com NEVER BUY I HONDA IT'LL KILL YA !!!

    🇺🇸 honda passport 2010 [Other] Defect age: 9 Mileage: 100000

    I was driving my 2001 Honda Passport with 92000 miles with my 4 year old in the back when the car became uncontrollable to drive. I was able to stop the car without wrecking into anything, but it felt like driving with no lug nuts on the wheels and one of the wheels were going to fall off. Once I had the car off the road and looked the car over I found the driver side rear trailing link mount had totally broken off from the frame due to rust. I could literally put my hand thru the frame and touch the gas tank. Thank GOD I was only driving 30 mph and not 65 mph just a few miles before this. I called Honda America and they told me to have it looked at by a honda dealership, so I called my local honda dealer (Roush Honda) and they told me "not to bother and don't waste any more money on this car, sorry about your luck". I called Honda America back and told them this and they were like "well yea there is no warranty and no recalls and they never heard of this ever happening, sorry".How many people need to complain or die before Honda and Isuzu get off there ass and take care of this serious KNOWN safety problem. Look at Toyota they took care of their trucks that had frame ROT and then when they turned the other way on the accelerator pedal problem they got their ass in a real big sling. I've tried getting in touch with the Federal Investigator Derek Rinehardt to see what options there are, but haven't had any luck with that yet. I did find a local frame restoration shop that claims they have repaired this same problem on many other Passports and Rodeos and I am going to have it towed to his shop and see how much this is going to cost me. He also will warranty the repair for 5 years, but when will the rest of the frame fail??? I know I don't want my kids or my wife in this car ever again. I guess I will sacrifice my own life when when driving this car because I cant get rid of this car because I need to disclose this information to anyone who would buy it. So what am I to do?????? If anyone has more information on any recalls or class action law suits please email me at cappo11@aol.com

    🇺🇸 honda passport 2009 [Other] Defect age: 8 Mileage: 100000

    I have always loved Honda because of the lifetime of these vehicles but I called Honda on this issue and they told pretty clearly it's not under warranty and to bsd for me