A Car Service Calls Statistics

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🇺🇸 toyota scion 2010 [Other] Defect age: 4

My car was parked in my driveway over night. The next day when I went outside to wash the car I noticed there was a very large l shaped crack running the length of approx. 3 from the top of the windshield down, then curving and running for another 17 towards the driver's side. This large of a crack happened overnight!! the crack has seemingly appeared out of nowhere as there is no other damage that the crack would have originated from; it appears to begin under the trim of the windshield. I have done quite a bit of research and discovered that this same problem has been experienced by many other Scion Xb owners. This would lead me to believe that the windshields Toyota installed in the xb model are defective. Again, my car was parked in my driveway overnight and I live in a very quiet residential neighborhood.

🇺🇸 toyota scion 2005 [Other]

The rear truck release of the Scion Xb's fail four times since purchase in 2005 and Toyota says its not their fault.

🇺🇸 toyota scion 2013 [Other] Defect age: 1 Mileage: 25000

stress fracture on passenger side windshield. the crack was about 1 inch when first noticed and then spread to about 8 inches within just a few days. it started from underneath the weather stripping and frame on the lower side of the passenger side. it quickly started into a y like shape. i reported it to my local toyota dealer and i was instructed that it was just a freak incident and that my insurance would take care of it. i did have it replaced just a day ago and contacted my dealer to have the stickers replaced, but they made no mention of helping me out with the cost what so ever. i believe this is just another example a bad design and no accountability. i hope this report helps some one else down the road some time. if the windshield cracks again like this, i most definitely am going to trade the car in for a different brand of motor vehicle. *tr

🇺🇸 toyota scion 2013 [Other] Defect age: -1 Mileage: 25000

submission by toyota re: vin coding system for 2014 my toyota scion xb, 2014 my toyota prius v and 2014 my lexus ct 200h. *smd

🇺🇸 toyota scion 2013 [Equipment] Defect age: -1 Mileage: 25000

2014 scion tc. consumer writes in regards to cd player and system map problems. *smd complaint is written in spanish.

🇺🇸 toyota scion 2013 [Equipment] Defect age: -1 Mileage: 25000

2014 scion tc. consumer writes in regards to cd player and system map problems. *smd complaint is written in spanish.

🇺🇸 toyota scion 2013 [Other] Mileage: 25000

tl* the contact owns a 2010 toyota scion. the contact stated that while driving approximate 50 mph, he heard a loud bang. the contact stopped the vehicle and noticed that the rear driver's side tire had exploded. the contact replaced the tire and took the vehicle to the dealer for diagnosis. the technician stated that the rim was fractured and would need to be replaced. the vehicle was taken to an independent mechanic for the replacement of the rim. the vehicle was repaired. the vin was not available. the approximate failure mileage was 1,500.

🇺🇸 toyota scion 2014 [Electronics] Mileage: 25000

i purchased my car back in october brand new no miles. when i was leaving the dealer ship i noticed moisture in the tail lights. i called the dealer ship they said they had to see it happening. it did not happen again till about january. i took my car in and to have them see the tail lights and they said it was a issue and replaced the drivers side tail light due to it being the only one having this issue at the time of my visit. a week after they replaced the tail light it happened again. the dealer ship expressed the concern for safety for this issue and replaced them again. while in there for this visit the owner of the dealer ship came up to me and said its a known issue with the car and that they would try their best to fix this issue. that same night after having them replaced the moisture was back in the tail lights. i returned the dealer ship and showed them it happening again. this time they refused to replaced the tail lights and told me they would contact me. i never received a phone call. i called the dealership a week later and now they are stating that it is normal to get moisture and ice in my tail light. i filed a claim with toyota/scion and i was told its normal. they could not give me an answer to why it is or tell me if there was a fix for the issue. when i brought up my concern for the tail lights possibly shorting out they said if it does to contact them. i also asked what if they do short out and i have no brake lights what would happen. they told me its my job to make it doesn't happen and that its not there problem, having moisture in a sealed tail light with no replicable bulbs is a big safety issue if moisture gets in the wiring or lights and my brake lights short out. they can not give me a straight answer and they are refraining from answering my concerns after the dealer said this next time it happens it becomes a case for the lemon law. *tr

🇺🇸 toyota scion 2014 [Light] Mileage: 25000

i purchased my car back in october brand new no miles. when i was leaving the dealer ship i noticed moisture in the tail lights. i called the dealer ship they said they had to see it happening. it did not happen again till about january. i took my car in and to have them see the tail lights and they said it was a issue and replaced the drivers side tail light due to it being the only one having this issue at the time of my visit. a week after they replaced the tail light it happened again. the dealer ship expressed the concern for safety for this issue and replaced them again. while in there for this visit the owner of the dealer ship came up to me and said its a known issue with the car and that they would try their best to fix this issue. that same night after having them replaced the moisture was back in the tail lights. i returned the dealer ship and showed them it happening again. this time they refused to replaced the tail lights and told me they would contact me. i never received a phone call. i called the dealership a week later and now they are stating that it is normal to get moisture and ice in my tail light. i filed a claim with toyota/scion and i was told its normal. they could not give me an answer to why it is or tell me if there was a fix for the issue. when i brought up my concern for the tail lights possibly shorting out they said if it does to contact them. i also asked what if they do short out and i have no brake lights what would happen. they told me its my job to make it doesn't happen and that its not there problem, having moisture in a sealed tail light with no replicable bulbs is a big safety issue if moisture gets in the wiring or lights and my brake lights short out. they can not give me a straight answer and they are refraining from answering my concerns after the dealer said this next time it happens it becomes a case for the lemon law. *tr

🇺🇸 toyota scion 2014 [Brake] Defect age: 4

The contact owns a 2010 Toyota Scion Xb. The contact stated that while driving, the brakes failed to engage. The vehicle was taken to the dealer who stated that the abs and ecm needed to be reset. The vehicle was repaired. The manufacturer was notified. The failure mileage was 41,928. . . Updated 08/11/14 updated 08/20/2014.